Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
662 Review(s)
4.97
Briana L F
December 8, 2023
As this was my first loan and i have no other people or companies to compare experiences to, I'd say it was a very good experience. He answered all my questions and got back to me in a timely manner. He is very knowledgeable and was willing to explain things to me. I would definitely recommend him.
Reply from Jeffrey Hujo: I'm both humbled and grateful for your 5-star review, Briana. It's always a rewarding experience to guide first-time loan seekers through the process. I'm glad to know that you appreciated the time and explanations I provided. Your satisfaction is my top priority, and I'm happy to know that I was able to meet your expectations. I wish you all the best, and I'm here if you need any further assistance. Thanks again for your kind words and recommendation. - Jeffrey Hujo, Primary Residential Mortgage, Inc.
Edward M
November 28, 2023
as always professional and reliable
Linda F
November 26, 2023
I have been kept up to date throughout the process and that is really appreciated! That means I don’t have to constantly call to find out what is going on with the transaction. Thank you!
Joshua M Z
November 20, 2023
He’s very professional but also talks to you like a friend.
Reply from Chad Bernard: I'm absolutely delighted to hear that you had such a positive experience, Joshua. It's my top priority to ensure my clients feel comfortable and valued throughout the entire process. I strive to combine professionalism with a friendly approach, as I believe that this makes all the difference. Thank you for your kind words and stellar rating. It was a pleasure working with you at Primary Residential Mortgage, Inc. Looking forward to our future interactions. Best, Chad Bernard.
Beth M C
November 17, 2023
Very knowledgeable and helpful
Made sure we knew what everything was for and we were able to afford what we were going for