Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
662 Review(s)
4.97
Jasmine C Q
October 24, 2023
Jeff was so patient and explained everything in detail for me. He answered all of my silly questions in a timely manner as well.
Reply from Jeffrey Hujo: Thank you, Jasmine, for your wonderful review! I'm glad to hear you found my explanations helpful. There's no such thing as a silly question, so I'm just happy I could assist you in a timely manner. Your satisfaction is very important to us at Primary Residential Mortgage, Inc., and we're thrilled we could exceed your expectations. Looking forward to assisting you in the future!
Sofia P K
October 23, 2023
Always available for questions at any time, explained things very very clearly so that things were understandable and expectations on our end could be met. Immediately reached out to us after he even got back from vacation. Very professional and we were lucky to have him on our team for this transition.
Reply from Chad Bernard: Thank you so much for your kind words, Sofia. I'm pleased to hear that my service met your expectations. I always strive to provide clear explanations and be available for any questions or concerns that arise. It was a pleasure working with you on your transition. Remember, I'm never more than a phone call away for your mortgage needs. Thanks for choosing Primary Residential Mortgage, Inc.
Giuseppe D
October 13, 2023
Chad was professional, communicative and went out of his way to be thorough and helpful!
Reply from Chad Bernard: I am thrilled to hear about your positive experience with us, Giuseppe! It was my pleasure to assist you throughout the process. Your kind words truly mean a lot, and it's always rewarding to help clients like you. Don't hesitate to reach out if you need any further assistance. Thank you for choosing Primary Residential Mortgage, Inc. and for your 5-star rating!
Richard L W
October 6, 2023
Jeff was referred to me by a friend and this was my second time closing a loan with him. He was very helpful with my unique situation both times and helped me secure a mortgage for the homes I purchased. He was always professional and explained the process well. He communicated with me the entire process and answered all my questions in a timely manner. I will recommend Jeff to all my friends, co-workers and family for their mortgage needs.
Reply from Jeffrey Hujo: I'm sincerely thrilled to hear about your positive experiences, Richard. It's been my pleasure to assist you with your unique situations and help you secure mortgages for your homes. Your feedback means a lot to me and Primary Residential Mortgage, Inc. Ensuring that the process is clear, communicative, and professional is always my aim. Knowing I achieved that makes all the difference. I'm grateful for your high recommendation and look forward to assisting your friends, co-workers, and family in the future. Thank you for taking the time to share your experience and for leaving such a wonderful review.
Cory P W
October 4, 2023
He was professional and extremely helpful. Always there to answer questions. Made the process very easy.
Reply from Jeffrey Hujo: I'm truly humbled by your kind words, Cory. It was a pleasure working with you and I'm very happy to hear that you found my assistance valuable. At Primary Residential Mortgage, Inc., we strive to make the process as smooth as possible for our clients and I'm glad you felt that was achieved. If you have any other questions in the future, please do not hesitate to reach out. Thank you for the 5-star rating. It means a lot. Wishing you all the best. - Jeffrey Hujo