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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

103 Review(s)
4.92
Carolyn Denney
December 18, 2019
Matthew
May 6, 2024
Chad is a true professional in the home lending business. Purchasing a home is one of the largest financial decisions most families make. Choosing Chad for both of our home purchases is one of the best decisions my wife and I have made! A great mortgage broker needs to provide good communication and listening skills, the ability to explain complex information clearly, excellent customer service skills and honesty. Chad easily exceeds all of these expectations!! I have no doubt in my mind he is easily in the top 1% of the mortgage lending industry. If you want someone that will lead you and your family start to finish through the home buying process while delivering RESULTS than Chad is who you want to have on your team!!
Logan
May 6, 2024
Chad and his team are excellent to work with. They help simplify the entire process, and explain it in every day terms. They were able to get me into in a great first time home buyers program, and just expedited the whole process. Would certainly recommend them to any family or friends!
Michael
May 6, 2024
Chad provided a level of customer service that was more than I was expecting from any loan officer and walked me through every step of my first home purchase, making sure I understood every detail along the way. I would definitely recommend him to anyone looking for a home loan and hope to work with him again if I purchase any other homes in the future.
Joe
May 6, 2024
Chad Bernard and the team at PRIMARY RESIDENTIAL MORTGAGE were awesome to work with. I highly recommend you contact them for home mortgage needs.