Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
499 Review(s)
4.94
Marisa J
January 8, 2024
Ralph and his team were absolute professionals! Not only did my client get a better rate, we closed on time without any hiccups. It was such a pleasure working with Ralph and Tiphani.
Reply from Ralph Gresham: I deeply appreciate your kind words, Marisa. Ensuring a smooth and beneficial experience for our clients is always our top priority at Primary Residential Mortgage, Inc. We were equally pleased to work with you and felt just as satisfied with the successful result. I, along with my team, specifically Tiphani, look forward to the opportunity to serve you again in the future. Thanks once again for your positive review and the perfect rating.
Ashley Petrovich
January 3, 2024
Reply from Owner: Thank you, Ashley, for your glowing review of Ralph Gresham, our branch manager at Primary Residential Mortgage, Inc. We're thrilled to hear that you've had a 5-star experience and we will pass your kind words to Ralph. We greatly appreciate your feedback and we're here to assist you with any future needs.
Ashley Michelle P
January 3, 2024
Very easy to understand and made the whole process very enjoyable
Reply from Ralph Gresham: I'm thrilled to hear that you found the entire mortgage process enjoyable and easy to understand, Ashley. Here at Primary Residential Mortgage, Inc., we strive to keep things simple and efficient for our valued clients. Thank you for the full rating. Looking forward to assisting you in the future. - Ralph Gresham
Kaytie C
January 3, 2024
Lola has been phenomenal throughout the process. I've worked with Lola a few times in the past and she's very knowledgeable and thorough. I really enjoyed working with her and she would be the first person I think of if I need to buy or refinance a home. Highly recommend her to anyone who's looking for a good loan officer.
Reply from Lola Sanchez | Sr. Loan Officer | Primary Residential Mortgage, Inc.: Congratulations, we did it again! Thank you for your kind words, Kaytie. Your trust in me means the world and am always here if you need assistance in the future. I'm grateful for your recommendation and look forward to working with you and any referrals in the future. Happy New Year!
Kayla C
January 3, 2024
Lola is always responsive and professional in responding to any inquiries.
Reply from Lola Sanchez | Sr. Loan Officer | Primary Residential Mortgage, Inc.: Teamwork makes the Dream work, correct? I'm truly humbled by your kind words Kayla and thank you for your continued business. Wishing you an amazing New Year!