Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
331 Review(s)
4.86
Camila Guzman July 11, 2024
Thank you for going above and beyond what we expected. Extremely knowledgeable and helpful.
Reply from Stephen Preis: Camila - Thank you for taking the time to complete my review, and for the kind words! It was a pleasure working with you! I truly hope you enjoy your new home! Don't hesitate to reach out if you have any questions moving forward. Thank you!
Marcelino June 21, 2024
I sincerely appreciate your flexibility and readiness to help.
Reply from Stephen Preis: I'm thrilled to hear that you were happy with my service, Marcelino. It's moments like these that truly make my job rewarding. Thank you for your positive review and for trusting me and Primary Residential Mortgage, Inc. with your needs. Looking forward to assisting you in the future!
Claudia Esme June 12, 2024
Stephen willingly stepped in at the last minute when we had issues with our loan using a different lender. He was not only able to get us to closing, but did so in record time! His professionalism and coordination were exemplary; his customer service was incredible, and he made the process as smooth as possible. Stephen is amazing and my family and I are so grateful to him. He’s the best!
Reply from Stephen Preis: Claudia - I'm so happy I was able to help you and your family! Thank you very much for the kind words, it was a pleasure. I truly hope you enjoy your new home!
Emmanuel June 11, 2024
Stephen,
Thank you sooo very much for the amazing feat of getting this done in a week and half! You accepted the challenge with no hesitation and pushed it through to a successful conclusion in concert with your competent, effective, responsive and solution driven team! I do appreciate all the hard work you all put in to get this done. You deserve nothing less than 10 out of 5 stars!! Again, thank you so much!!
Reply from Stephen Preis: Emmanuel - Thank you for the introduction! I'm glad I got the opportunity to help! Your kind words are appreciated! I'm looking forward to our next transaction together.
Stephen May 4, 2024
Supportive and very quick to share information and return answers