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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

330 Review(s)
4.86
Onifade Ademuyiwa September 7, 2024
Stephen will make sure you understand the entire process from start to finish, and provide excellent guidance along the way. Very professional, knowledgeable, and passionate!
Ademuyiwa Onifade September 4, 2024
He was passionate, professional, he provided all the guidance needed from start to finish. Very knowledgeable!!!
Reply from Stephen Preis: I'm absolutely thrilled to hear your positive feedback, Ademuyiwa! It was a pleasure guiding you through the process and I'm glad to know that my passion and professionalism stood out. Your words are greatly appreciated and they motivate me to continue providing top-notch service. Thank you for recognizing my knowledge and the effort I put into every task. It's been a pleasure serving you at Primary Residential Mortgage, Inc.
Marie Claire August 29, 2024
Stephen was constantly in touch, whether by phone or email, making sure that every detail was addressed promptly. Even when things got tough, Stephen was focused on finding solutions to get us to the finish line. Thanks to his hard work, my husband & I were able to close on our first home. I highly recommend Stephen to anyone in need of a reliable and hardworking loan officer. He truly made a difference for us, and we are incredibly grateful.
Reply from Owner: Marie Claire - Thank you very much for the kind words! You and Victor were both a pleasure to work with, and your patience and understanding was a big factor in getting things done! I wish you both the best of luck with your new home!
Marie Claire Francoise August 28, 2024
Stephen P went above and beyond to ensure that our loan process was as smooth as possible. Despite the numerous challenges we faced along the way, Stephen was always there to guide us, answer our questions, and provide the support we needed. What truly stood out was his unwavering dedication. He was constantly in touch, whether by phone or email, making sure that every detail was addressed promptly. Even when things got tough, Stephen was focused on finding solutions to get us to the finish line. Thanks to his hard work, my husband & I were able to close on our first home. I highly recommend Stephen P to anyone in need of a reliable and hardworking loan officer. He truly made a difference for us, and we are incredibly grateful.
Reply from Stephen Preis: Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Erin Feury August 29, 2024