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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

363 Review(s)
4.87
vandora pauldon
April 9, 2025
I cannot say enough great things about Stephen and the way he handled my loan process. After being told “no” by four other lenders, I was ready to give up on my dream of homeownership. Stephen not only took the time to look at my file closely, but he also found a way to make the impossible possible. He worked quickly, efficiently, and with a level of knowledge and expertise that clearly set him apart from the others. He was always professional, honest, and transparent about what was needed, and never once gave up, even when the file wasn’t easy. He made sure I understood every step and kept me informed the entire way. Because of Stephen’s hard work, I was able to close on my home and finally have a fresh start for me and my family. I am truly grateful for his commitment, dedication, and ability to make things happen when others couldn’t. If you’re looking for someone who will go the extra mile and fight to get your loan approved, Stephen Preis is the lender you want in your corner.
Vandora
April 2, 2025
I cannot say enough great things about Stephen and the way he handled my loan process. After being told “no” by four other lenders, I was ready to give up on my dream of homeownership. Stephen not only took the time to look at my file closely, but he also found a way to make the impossible possible. He worked quickly, efficiently, and with a level of knowledge and expertise that clearly set him apart from the others. He was always professional, honest, and transparent about what was needed, and never once gave up—even when the file wasn’t easy. He made sure I understood every step and kept me informed the entire way. Because of Stephen’s hard work, I was able to close on my home and finally have a fresh start for me and my family. I am truly grateful for his commitment, dedication, and ability to make things happen when others couldn’t. If anyone is every looking for someone who will go the extra mile and fight to get your loan approved, I will send them to Stephen Preis because he is the lender you want in your corner.
Reply from Stephen Preis | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: I'm thrilled to hear about your positive experience, Vandora. It was a pleasure to assist you in achieving your dream of homeownership. Thank you for your kind words and for trusting me with your loan process. Your recommendation means a great deal, and I am grateful for the opportunity to have been a part of this important journey for you and your family. If you ever need further assistance, please feel free to reach out.
Delisa
March 31, 2025
Stephen your hard work and professionalism was top tier and I would love to work with you to help future clients!
Reply from Stephen Preis | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: I am thrilled to hear that you appreciated my hard work and professionalism. It was a pleasure assisting you, and I look forward to the possibility of working together to help future clients. Thank you for your kind words!
Christa
March 31, 2025
My Loan Officer, Stephen Preis, provided me with exceptional service and support from the beginning of the loan process to the very end of the process, through closing. Stephen was courteous, engaged, and available to answer any questions I may have had. He went above and beyond to ensure that I was comfortable and informed about my options and the process every step of the way. I will definitely recommend Stephen/PRMI to my family and friends!
Christa Michelle
March 30, 2025
My Loan Officer, Stephen Preis, provided me with exceptional service and support from the beginning of the loan process to the very end of the process, through closing. Stephen was courteous, engaged, and available to answer any questions I may have had. He went above and beyond to ensure that I was comfortable and informed about my options and the process every step of the way. I will definitely recommend Stephen/PRMI to my family and friends!
Reply from Stephen Preis | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: I'm thrilled to hear that you had such a positive experience throughout your loan process. It was a pleasure assisting you and ensuring you felt informed and comfortable every step of the way. Thank you for your kind words and for considering recommending us to your family and friends.