Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
342 Review(s)
4.86
Taylor January 3, 2025
Steve has been a great lending partner for us. He is committed to delivering on time and keeps us informed along the way!
Stacie D December 26, 2024
His quick turnaround to get the job done
Reply from Stephen Preis | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: I appreciate your kind words, Stacie. I'm glad that you were satisfied with the quick turnaround of your project. Here at Primary Residential Mortgage, Inc., we strive to provide top-notch service in a timely manner. Thanks for the 5-star review. I look forward to assisting you again in the future.
Maurita December 19, 2024
It was a pleasure working with Stephen. He found creative ways to get my client the best program for her.
Reply from Stephen Preis: I'm truly humbled by your kind words, Maurita. I'm glad I could assist in finding the best program for your client. Assisting clients in the best way possible is always my top priority at Primary Residential Mortgage, Inc., and it was a pleasure working with you as well. I look forward to having the opportunity to work together again in the future.
Chase December 19, 2024
communication and on time closing was amazing!
Reply from Stephen Preis: I'm thrilled to hear that you found our communication and punctuality exemplary, Chase. Knowing that these aspects contributed to a 5-star experience for you at Primary Residential Mortgage, Inc. is both rewarding and motivating for us to maintain our high standards. Thank you for taking the time to share your positive feedback. We hope to assist you again in the future. Stephen Preis
Marisse Joie December 17, 2024
Stephen was very helpful and explaining everything detailed. Very professional to work with.
Reply from Stephen Preis: I am thrilled to hear that you found my service helpful and professional, Marisse. It's always my goal to provide detailed explanations to ensure my clients understand every step of the process. Getting positive feedback means a lot and confirms that I'm achieving my objectives. Thank you for taking the time to review my service and for giving me a perfect rating. Enjoy your day!