Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
361 Review(s)
4.87
Cheryl Ann April 23, 2025
Steve handled the entire process in a quick efficient and professional manner . My realtor even commented Steve was very sharp and impressive .
Reply from Stephen Preis | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: I'm thrilled to hear that you found the process quick and efficient. It was a pleasure assisting you, and I'm glad to know your realtor was also impressed. Thank you for your kind words and for choosing Primary Residential Mortgage, Inc.
Russell April 8, 2025
He did great.
Reply from Stephen Preis | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Thank you, Russell. I'm pleased to hear that you had a great experience. It was a pleasure assisting you with your mortgage needs.
Marc April 5, 2025
Stephen was always available to answer our questions. He's very patient, thorough and knowledgeable about the loan process. We highly recommend him for all future home buyers!
Reply from Stephen Preis | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Thank you for your feedback. Please feel free to connect with us to help us improve our services.
vandora pauldon April 9, 2025
I cannot say enough great things about Stephen and the way he handled my loan process. After being told “no” by four other lenders, I was ready to give up on my dream of homeownership. Stephen not only took the time to look at my file closely, but he also found a way to make the impossible possible.
He worked quickly, efficiently, and with a level of knowledge and expertise that clearly set him apart from the others. He was always professional, honest, and transparent about what was needed, and never once gave up, even when the file wasn’t easy. He made sure I understood every step and kept me informed the entire way.
Because of Stephen’s hard work, I was able to close on my home and finally have a fresh start for me and my family. I am truly grateful for his commitment, dedication, and ability to make things happen when others couldn’t.
If you’re looking for someone who will go the extra mile and fight to get your loan approved, Stephen Preis is the lender you want in your corner.
Vandora April 2, 2025
I cannot say enough great things about Stephen and the way he handled my loan process. After being told “no” by four other lenders, I was ready to give up on my dream of homeownership. Stephen not only took the time to look at my file closely, but he also found a way to make the impossible possible.
He worked quickly, efficiently, and with a level of knowledge and expertise that clearly set him apart from the others. He was always professional, honest, and transparent about what was needed, and never once gave up—even when the file wasn’t easy. He made sure I understood every step and kept me informed the entire way.
Because of Stephen’s hard work, I was able to close on my home and finally have a fresh start for me and my family. I am truly grateful for his commitment, dedication, and ability to make things happen when others couldn’t.
If anyone is every looking for someone who will go the extra mile and fight to get your loan approved, I will send them to Stephen Preis because he is the lender you want in your corner.
Reply from Stephen Preis | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: I'm thrilled to hear about your positive experience, Vandora. It was a pleasure to assist you in achieving your dream of homeownership. Thank you for your kind words and for trusting me with your loan process. Your recommendation means a great deal, and I am grateful for the opportunity to have been a part of this important journey for you and your family. If you ever need further assistance, please feel free to reach out.