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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

307 Review(s)
4.85
Anela Monica S February 1, 2024
Stephen is someone that is always reachable and always tried his best to give us competitive and affordable rates! He is also very thorough and detailed! We had such a smooth and pleasant experience as first time home buyers.
Reply from Stephen Preis: Anela & Chris - Congrats on your new home! You both were a pleasure to work with! Thanks very much for the comments... If you ever need anything moving forward, please let me know. Steve -
Chad D January 3, 2024
It was a complete pleasure. The quick turnaround, the honest discussions, and the support throughout the entire process.
Reply from Stephen Preis | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Chad - Thank you very much for the kind words! You and Annie were a pleasure to work with. I truly hope you enjoy your new home!
Suzie C December 29, 2023
Nice work during the holiday month. Happy New Years!
Reply from Stephen Preis: Happy New Year Suzie! Great working with you. Thanks for the comments!
Chris P December 16, 2023
Steve and Matt are the best in the biz!
Reply from Stephen Preis: I'm thrilled to hear that you had such a positive experience with Matt and myself. Your kind words mean a lot to us here at Primary Residential Mortgage, Inc. We strive to provide the best service for our clients, and I'm glad we were able to meet your expectations. Thank you for the 5-star rating, Chris! We look forward to assisting you again in the future.
Stanley Z December 7, 2023
Stephen you made the process very easy and kept me 100% informed
Reply from Stephen Preis: Stanley - Thank you for the kind words and feedback! I truly enjoyed working with you on the transaction. Hopefully we will work together again soon!