Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
377 Review(s)
4.99
Jessica M S
February 5, 2024
Great communication, he always answers his phone. Very knowledgeable and speedy in getting things done.
Reply from Silas Sutton: I genuinely appreciate your kind words and 5-star rating, Jessica. I'm thrilled to hear that my communication and efficiency met your expectations. At Primary Residential Mortgage, Inc., we strive to provide excellent service and knowledge to our clients. I am always here for any of your future needs. Thank you for taking the time to share your positive experience. Best, Silas Sutton.
Jason B
January 22, 2024
Silas and his team were great! They always helped us out and went far and beyond everytime. Great attitude and personality. Easy to get along with. Made the numbers work and now were happy. Thank you for everything!
Reply from Silas Sutton: I am truly humbled by your kind words, Jason. The satisfaction of our clients is our top priority in Primary Residential Mortgage, Inc., so I'm thrilled to hear that my team and I were able to deliver. Helping families like yours with their mortgage needs fuels our passion and commitment. It was a real pleasure working with you and I'm glad that we could help make the numbers work for you. Your happiness is our happiness. Thank you for taking the time to share your positive experience. We look forward to serving you again in the future! Best wishes, Silas Sutton.
Anthony Thomas P
January 20, 2024
Silas and his team are amazing. Extremely thorough and helpful through the entire process. Wouldn’t even think of using anyone else.
Reply from Silas Sutton: I'm truly humbled by your review, Anthony. My team and I at Primary Residential Mortgage, Inc. aim to provide the best service and your feedback reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to serving you again.
Michael B
January 19, 2024
Couldn’t ask more of Silas and his team! Best experience of all from Silas.
Reply from Silas Sutton: I'm thrilled to hear that you had such a positive experience with our team here at Primary Residential Mortgage, Inc. It's always our goal to provide top-notch service, and I'm glad that we could meet your expectations. Thank you for your kind words and the outstanding review, Michael. We are always here to provide you with the best possible experience.
Shakiyla G
December 15, 2023
Silas was always available for questions. He and Heather was on top of the whole financial process. I’m really impressed with how quickly I was able to close on my home.
Reply from Silas Sutton: I'm extremely humbled by your kind words, Shakiyla. It was a privilege to assist you with your home purchase. Heather and I strive to be available and efficient for our clients, and I'm glad that we were able to meet your expectations in this regard. We're thrilled that you were pleased with the speed of your closing. If you have any other questions in the future or need assistance with anything else, please don't hesitate to reach out. Thank you once again for choosing Primary Residential Mortgage, Inc. and for your stellar 5-star review. Best wishes with your new home!