Client Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.

Check out what past customers have said about working with us...

Overall Rating:

301 Review(s)

Danielle P August 21, 2023

Too be honest easy going , made the process less stressful as possible. Explains everything so you can understand it. A pleasure to work with.

Reply from Ralph Gresham: I'm thrilled to hear that you found the mortgage process to be stress-free and understandable, Danielle. It was truly a pleasure working with you as well. Your positive feedback and 5-star rating means a lot to me and Primary Residential Mortgage, Inc. Thank you for taking the time to share your experience. Looking forward to assisting you in the future!

Casey Silva July 29, 2023

I just received my first mortgage payment, so I guess it’s official! I can finally reflect and process it all. Ralph LITERALLY changed my life! I called Ralph to help my husband get preapproved thinking one day I might be able to own a home with him! Here I am sitting in our home that has my name on it! I didn’t have close to good credit, I had student loans, but I went to Ralph and that was the difference. He didn’t listen to my negative talk. I finally let him try to help me and my credit went up remarkably and he worked diligently to make sure we didn’t pay more than we had for the home of our dreams! Ralph has seen it all and doesn’t judge, he literally goes to work for you right away and makes it happen. I’m so glad I called Ralph and my husband and I worked with him. You will be amazed at what you can OWN and how soon! Ralph I still can’t say thank you enough! You’ll forever have our family’s business! We are now the second generation he has helped!

Reply from Owner: It's official ! And i know that you and your family will create some wonderful memories in your beautiful new home

Casey S July 29, 2023

I just received my first mortgage payment, so I guess it’s official! I can finally reflect and process it all. Ralph LITERALLY changed my life! I called Ralph to help my husband get preapproved thinking one day I might be able to own a home with him! Here I am sitting in our home that has my name on it! I didn’t have close to good credit, I had student loans, but I went to Ralph and that was the difference. He didn’t listen to my negative talk, I finally let him try to help me and my credit went up remarkably and he worked diligently to make sure we didn’t pay more than we had for the home of our dreams! Ralph has seen it all and doesn’t judge, he literally goes to work for you right away and makes it happen. I’m so glad I called Ralph and my husband and I worked with him. You will be amazed at what you can OWN and how soon! Ralph I still can’t say thank you enough! You’ll forever have our family’s business!

Reply from Ralph Gresham: Casy... It was definitely worth ever hurdle we had to face. You are now homeowners, and that made it all worthwhile. Thank you for doing what we asked each time. It made it all happen !!!

Adam Moskowitz July 27, 2023

Ralph is knowledgeable, and very compassionate in the way he does business, everything was explained and we felt very taken care of, his office staff is also top notch and made everything seamless

Reply from Owner: I'm thrilled to hear that you had such a positive experience with Ralph Gresham, our Branch Manager at Primary Residential Mortgage, Inc. We strive to provide all our customers with top-notch service and it's greatly fulfilling to know that you felt well taken care of. Your kind words about Ralph's knowledgeability, compassion, and our office staff are very much appreciated. Thank you for your high rating and glowing review, Adam.

Adam M July 27, 2023