Client Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

255 Review(s)
Jon S August 31, 2023
Ralph is the man! And what a great team!
Reply from Ralph Gresham: Jon... Thanks for the kind words. It's always a pleasure when you work with Pro's. I always enjoy working with you and helping your clients acheive the goal of homeownership.!
Pedro A August 28, 2023
You took the time to listen, and exceed expectation.
Reply from Ralph Gresham: I'm genuinely pleased to hear that your experience with us at Primary Residential Mortgage, Inc. met and exceeded your expectations, Pedro. My priority is always to listen and understand each customer's needs to deliver the best service. Your 5-star rating is greatly appreciated. Thank you for choosing us for your mortgage needs. I look forward to working with you again in the future.
Danielle P August 21, 2023
Too be honest easy going , made the process less stressful as possible. Explains everything so you can understand it. A pleasure to work with.
Reply from Ralph Gresham: I'm thrilled to hear that you found the mortgage process to be stress-free and understandable, Danielle. It was truly a pleasure working with you as well. Your positive feedback and 5-star rating means a lot to me and Primary Residential Mortgage, Inc. Thank you for taking the time to share your experience. Looking forward to assisting you in the future!
Casey S July 29, 2023
I just received my first mortgage payment, so I guess it’s official! I can finally reflect and process it all. Ralph LITERALLY changed my life! I called Ralph to help my husband get preapproved thinking one day I might be able to own a home with him! Here I am sitting in our home that has my name on it! I didn’t have close to good credit, I had student loans, but I went to Ralph and that was the difference. He didn’t listen to my negative talk, I finally let him try to help me and my credit went up remarkably and he worked diligently to make sure we didn’t pay more than we had for the home of our dreams! Ralph has seen it all and doesn’t judge, he literally goes to work for you right away and makes it happen. I’m so glad I called Ralph and my husband and I worked with him. You will be amazed at what you can OWN and how soon! Ralph I still can’t say thank you enough! You’ll forever have our family’s business!
Reply from Ralph Gresham: Casy... It was definitely worth ever hurdle we had to face. You are now homeowners, and that made it all worthwhile. Thank you for doing what we asked each time. It made it all happen !!!
Adam M July 27, 2023
knowledge and compassion
Reply from Ralph Gresham: Adam, I was privileged to help you and Sami with the financing for your first home. I appreciate the trust you shoed in choosing me. You were very efficient and made my job so much easier. Here's to many happy days and enjoyment in your new home.