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Client Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

313 Review(s)
4.93
Paula H June 25, 2024
Great working with you on this sale. Thank you so much for all you help!!
Miranda F June 18, 2024
He was easy to work with, and he gave me different options to make my loan work for me!
Reply from Ralph Gresham: Thank you for the stellar review, Miranda. We're thrilled to hear that Ralph Gresham was able to provide you with various options that suited your loan requirements. At Primary Residential Mortgage, Inc., we aim for such tailored and efficient service. We appreciate your feedback and look forward to helping you with any future mortgage needs. And, working with great Realtors like Amber Neil, makes it that much better !
Valerie P June 13, 2024
Ralph is always on hand to answer questions or responds by text. He works quickly with my clients and closes them. He is always looking for options to help the client in any way possible.
Reply from Ralph Gresham: Thank you, Valerie, for your excellent review and rating of 5 stars. We are delighted to know that Ralph Gresham from Primary Residential Mortgage, Inc. has been of great help to you. It's great to hear that his prompt responses and dedication to finding the best solutions for clients have met your expectations. We will ensure that Ralph knows how much you appreciate his service. Thank you once again for your positive feedback and we look forward to continuing to serve you.
Geneva B June 10, 2024
This is a great survey Ralph!!!
Reply from Ralph Gresham: Geneva, Thank you. Working with a phenomenal Realtor makes my job so much easier
Amber N June 7, 2024
Great experience. Easy to work with. Timely updates. Available, and answers calls or calls back quickly! Entire team worked hard to make everything work and make sure first time home buyer understood and was comfortable with loan and process.
Reply from Ralph Gresham: I'm glad to hear that you had a great experience, Amber! Helping first-time home buyers like you navigate the loan process is one of the most rewarding aspects of what we do at Primary Residential Mortgage, Inc. Your positive feedback about our team's communication and hard work is greatly appreciated. Being available and providing timely updates are just some of the ways we strive to ensure our clients are comfortable and well-informed. Thank you for the 5-star rating! Looking forward to assisting you in the future, should you need our services again.