Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
301 Review(s)
4.93
Jose O
March 26, 2024
We had a unique project at hand with specific goals and him and his team went above and beyond to help us find a loan that worked for us.
Reply from Ralph Gresham: It was so nice working with you and your family in doing the renovation loan for your new ADU's.
Kenneth Young
March 15, 2024
Everyone was always pleasant and there was always somebody available.
Reply from Owner: Thank you for your valuable feedback, Kenneth! We are thrilled to hear that you had a positive experience with Ralph Gresham and our team here at Primary Residential Mortgage, Inc. We strive to be available and accommodating to all our clients and your kind words affirm the hard work we put in every day. We appreciate your 5-star review and hope to serve you again in the future.
Michael Y
March 15, 2024
I liked the whole family effect of your Agency and there was always somebody available.
Reply from Ralph Gresham: Thank you for your positive review, Michael. We're glad to hear that you appreciated our family-like atmosphere at Primary Residential Mortgage, Inc. and that you were satisfied with the constant availability of our team. Your feedback is greatly appreciated and we look forward to working with you in the future.
Efren R
February 26, 2024
Thanks Ralph,
This VA loan worked as intended. It gave a veteran the opportunity to become a homeowner.
Reply from Ralph Gresham: Thank you for this stellar review, Efren. I'm glad to hear that the VA loan worked out well for you. At Primary Residential Mortgage, Inc., our goal is to help everyone find the right mortgage solution, especially those who have served our country. It was an honor assisting a veteran like you in becoming a homeowner. Looking forward to helping others like you. Enjoy your new home!
Raymond M
January 16, 2024
The professionalism and speed in which close the loan
Reply from Ralph Gresham: I'm so pleased to hear that you had a smooth and efficient experience, Raymond. At Primary Residential Mortgage Inc., it's our top priority to ensure our customers' satisfaction, and your feedback reaffirms the work we put into this. It was an absolute pleasure assisting you. Thanks for the five-star rating.