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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

177 Review(s)
4.96
Jennifer
August 8, 2019
I worked with Shirley and Judy at PRMI. I contacted Shirley to ask what I needed to do in order to purchase a home in 6-12 months. She gave me a list of recommended tasks to complete and set up a time for us to discuss my progress. I was able to complete her list and improved my credit score more quickly than expected, so I was approved for a home loan within 4 months. I found the property I wanted very quickly and Judy helped make sure that all my paperwork was completed in plenty of time for closing. The process was relatively smooth and I definitely recommend PRMI to those looking for a home loan.
Billy Coleman
April 4, 2019
Great people to work with and very understanding. I just bought my first house with them. I'd recommend them to anyone.
Chelsea
August 8, 2019
I worked with Shirley and Judy and the we’re spectacular. They were recommended from my sister who used Primary Residential Mortgage too and were extremely happy as well. Would defiantly recommend them as they went above and beyond to get me into my first home!
Kathryn Robinson
February 15, 2019
So helpful! These ladies were great. Amazing response time whenever I asked a question. Everything done through email so no inconvenience when having to sign docs. Highly recommend!
Jill
May 6, 2024
I was extremely disappointed and frustrated by dealing with my big "bank" lender. I happened upon Shirley and it was a blessing. She helped me find a program to restart my life and give my family a new home. She was very knowledgeable. She answered all my questions and would return all calls or emails quickly. I was never left wondering. My home purchase went from bad to amazing. I was informed every step of the way. The closing was smooth. I felt in control. Wonderful customer service in every way. I would highly recommend Shirley to anyone without hesitation.
Reply from Owner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
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