Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
530 Review(s)
4.93
Gabrielle L
May 17, 2021
Great communication, staff took the time to make sure I understood options and process. Great at answering questions and keeping me informed.
Reply from Shirley Hapner: Thank you so much Gabrielle! I'm extremely happy we were able to make the process go smoothly for you and please let me know if you ever have any questions in the future!
Dwight D
May 16, 2021
Everything you did was fantastic for us thank you very much
Reply from Shirley Hapner: You're so very welcome and we really appreciate your business and your review! Thank you so much!!
Kyle J
May 12, 2021
Both Shirley and Shane Hapner at Primary Residential Mortgage were incredibly helpful and informational throughout the whole process. As a young, first time home-buyer, I don’t think I could’ve been paired with a better loan offficer!
Reply from Shirley Hapner: Kyle, we were so happy to be able to help out and I'm so grateful for the review! Please let me know if we can ever help you again in the future or answer any questions!
DELROY A
May 4, 2021
Well coordinated and fantastic staffs at prm. Thank you for the great work that you have done.
Reply from Shirley Hapner: thank you so much Delroy!! I hope you are loving your new home and please let me know if we can ever help you in the future!
Shaun F
April 20, 2021
I liked your portal and your willingness to work with me
Reply from Shirley Hapner: So glad to hear it, we like to make things easy! Thank you so much for your review, we really appreciate it !
