We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
39 Review(s)
4.97
Lora N
September 21, 2023
Thank you for everything, Michelle! You were wonderful to work with and I look forward to more opportunities in the future.
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Lora, thank you for the nice review! I hope we can work together again soon.
Brandy P
September 19, 2023
As always, Michele exceeds expectations. as always, Michele exceeds expectations as a professional. She sets the bench for a true professional.
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Brandy, thank you for the great review! It is always a pleasure doing business with you. We make a great team putting the customer first!
Jamie H
September 18, 2023
The process went very smooth.
Thank you!
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for the review, Jamie! Please keep me in mind for your next transaction. I look forward to hearing from you!
Amy C
September 17, 2023
She was amazing and anticipated what I would want it need. Always available to answer my questions.
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Thank you, Amy! It was my absolute pleasure you chose me to be your lender. I'm excited for you to be in your new home and cannot wait to hear about your new place. Best of luck and thank you so much for the kind review!
Anita Hli X
September 15, 2023
Communication and is always there to answer our questions through every step of the way.
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for the nice words, Anita! I am sincerely excited for you to own your first home. I strive for excellent communication, so thank you again! Please let me know if I can ever be of service.