We’re dedicated to giving every customer a personalized, positive home loan experience. Check out what a few of our recent customers had to say about their experiences:
Overall Rating:
42 Review(s)
4.98
Jordan T
May 22, 2022
Michelle went above and beyond as a loan officer, she took the stress of buying a home right off my shoulders. She is very obviously knowledgeable and passionate about her field of work. I could not recommend her enough! Thank you for making this experience of buying our first home special and stress free!
Zachariah O
May 16, 2024
The closing process hit some roadblocks with the seller but Michelle stayed in contact and kept us informed as things changed.
Ashley K
May 10, 2024
Michelle was amazing to work with. She was extremely responsive and helpful! I will definitely be referring her to clients and fellow realtors.
Joseph CY W
May 5, 2024
Everything was done on time
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: It was a pleasure working with you, Joseph! I'm very excited for you and your family to have a brand new home. :) Please let me know if you have questions or need anything else.
Zachary G
February 28, 2024
I spent 2 years trying to buy home for my family to officially set roots. Michelle and her team believe in us and helped make it possible. We are in the home of our dreams and can’t wait to raise my son and work on having another! Michelle and her team helped me after hours, when I would have questions and worried. She was fast, proactive, professional, empathetic, and understanding. I have bought a house before and the experience was absolutely horrible and never was informed but with Michelle and her team that wasn’t the case! I will for ever be greatful and always refer her and if we ever by again she will the one!
Reply from Michelle Gross | Loan Officer | Primary Residential Mortgage, Inc.: Zach, thank you so much for the kind review! It was my absolute pleasure to help you and Bre purchase a new home. You ARE the reason I do this work. Congratulations! And I hope you and your family have many beautiful years in your new home. Welcome back to Alaska my friend!