Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
148 Review(s)
4.9
Jennifer U
December 4, 2023
We appreciate all your hard work. And getting our forever home.
Reply from Kimberly Hesser: I'm thrilled to hear that you are happy with our services, Jennifer. It was an absolute pleasure assisting you in securing your forever home. Your satisfaction is my top priority, and I'm glad that I was able to meet your expectations. Thank you for the wonderful review and for rating us so highly. Remember, I'm here if you need any further assistance. Enjoy your new home!
Evan U
November 21, 2023
Kim was ready to go when the time came!
Reply from Kimberly Hesser: I'm so glad to hear that you were satisfied with my services, Evan! It was a pleasure assisting you and ensuring we were ready when the time came. Thank you for the perfect rating and for choosing Primary Residential Mortgage, Inc. Looking forward to having the opportunity to work with you in the future.
Ronda L
November 4, 2023
Always good to work with Kim.
Reply from Kimberly Hesser: I appreciate your kind words, Ronda. I'm glad to hear that you had a positive experience working with me. At Primary Residential Mortgage, Inc., we always strive to give our clients the best service possible. Thanks for the amazing review and the full 5-stars! Looking forward to assisting you again in the future.
Ronda S
October 26, 2023
Good transaction experience
Linda V. B
August 23, 2023
First time loan, Kimberly was very patient and explained the whole process and every step we went through. Will definitely ask for her help if we ever need another loan!
Reply from Kimberly Hesser: Thank you so much for your kind words, Linda! I'm thrilled to hear that you felt supported and informed throughout your loan process. Assisting first-time borrowers is one of the most rewarding aspects of my job at Primary Residential Mortgage, Inc. Please don't hesitate to reach out if you have any future needs. It would be my pleasure to work with you again.