Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
145 Review(s)
4.89
Kevin Ray C
April 10, 2024
Kim is professional and very knowledgeable. She is a real pleasure
To work with. If I were going to buy another house, I would use her again.
I will also recommend her to everyone.
Ronda L
April 9, 2024
Always good to work with Kim.
Reply from Kimberly Hesser: I'm delighted to hear that you've had a positive experience working with me, Ronda. Ensuring my clients are satisfied is my top priority at Primary Residential Mortgage, Inc. Thank you for your generous rating and kind words. Looking forward to assisting you in the future.
Kathleen Rose H
January 10, 2024
Kimberly Hesser was professional, VERY knowledgeable, and always had our best interests in the forefront. Thank you Kim for all you did for us!
Reply from Kimberly Hesser: I'm genuinely humbled by your kind words, Kathleen. Your feedback is truly rewarding. Knowing that you felt my commitment to your best interests brings a smile to my face. It was an absolute pleasure assisting you throughout your journey with Primary Residential Mortgage, Inc. Thank you for entrusting me with such a significant part of your life. If you have any further needs or questions, don't hesitate to reach out. Thanks again!
Kevin Louis H
January 10, 2024
She was awesome every step of the way and then some
Reply from Kimberly Hesser: I'm delighted to hear that you had such a positive experience, Kevin. Reading your review made my day! It's always my goal to provide the best possible service and I’m glad to know I achieved that with you. If there’s anything else you need in the future, don't hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc. and for taking the time to leave a review.
Elaine H
December 28, 2023
Thinks outside of the box to find a solution. Very thorough prompt and courteous.