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Client Reviews

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

348 Review(s)
4.97
Jennifer N October 8, 2023
Your team is great. Highly recommend!!
Reply from James A McVey: Thank you for your kind words and your recommendation, Jennifer. It was a pleasure assisting you. If you ever need our services in the future, don't hesitate to reach out. Best regards, James A McVey | Loan Officer | Primary Residential Mortgage, Inc.
Brittany Marie C October 6, 2023
Nacona is so great and really answered all of my questions. I really enjoyed this experience. Thank you all so so much!
Reply from James A McVey: I'm thrilled to hear that your experience with Primary Residential Mortgage, Inc. was so positive, Brittany! Receiving feedback like yours really brightens my day. Nacona and the rest of our team work diligently to ensure all your questions are answered and I'm glad it showed. Looking forward to assisting with any future mortgage needs you may have. Thank you so much for your kind words and the perfect rating. Best, James A McVey.
Jenny Vanessa L October 6, 2023
Real generous people, and humble, and kind to work with. They have a lot of patience I give thank you to the Lord he put the right team work in my path. Thank you, James 🙏🏼🕊️💡
Reply from James A McVey: Thank you so much, Jenny, for your kind words and the 5-star rating! It was an absolute pleasure to guide you through your loan process. Your appreciation means the world to me and the entire team here at Primary Residential Mortgage, Inc. It's wonderful to know that our efforts made a positive impact. Should you need anything else in the future, please don't hesitate to reach out. Thank you once again! 🙏🕊️
Faith B October 5, 2023
James was very personable and made the loan process super easy. Things went very smoothly and we enjoyed working with Primary! I will highly recommend James to anyone for loans!
Reply from James A McVey: I am genuinely pleased to hear that your experience with me and Primary Residential Mortgage, Inc. was excellent. I strive to ensure that the loan process is as smooth and efficient as possible for my clients. Thank you for the five-star rating and your recommendation. It was certainly a pleasure working with you, Faith. Should you need any assistance in the future, do not hesitate to reach out.
Cathy S September 28, 2023
As always James and Nacona are wonderful to work with, they always go above and beyond. Thank you both for all you do.
Reply from James A McVey | Loan Officer | Primary Residential Mortgage, Inc.: you are always great to work with as well Cathy, thanks for your trust in our team!