Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
348 Review(s)
4.97
Shvonne P
March 5, 2024
Always enjoy working alongside you at PRMI. Melissa was wonderful too!!!
Reply from James A McVey | Loan Officer | Primary Residential Mortgage, Inc.: Thanks Shvonne, we appreciate you!
Yvonne S
March 1, 2024
James was so easy to work with. He made the whole experience go so smoothly.
Reply from James A McVey | Loan Officer | Primary Residential Mortgage, Inc.: Thank you Yvonne, you made the process easy on us too!!
Kevin L
February 22, 2024
James and his team are stellar on keeping you and your client up on what is going on with their loan. Can't say enough about them. It is much appreciated .
Reply from James A McVey | Loan Officer | Primary Residential Mortgage, Inc.: I'm thrilled to hear that you and your client had such a positive experience with us at Primary Residential Mortgage, Inc. We pride ourselves on our commitment to keeping our clients informed and updated throughout the entire loan process, as we understand just how important this is. Your feedback is greatly appreciated and I'm grateful for your kind words. I look forward to having the opportunity to serve you again. Best, James A McVey.
Chelsea C M
February 21, 2024
From start to finish, closing was less than 2 weeks! Great communication and easy to work with. Him and Melissa were awesome.
Reply from James A McVey: I'm genuinely thrilled to know that you were satisfied with the services provided by both myself and Melissa. Our aim is to make the experience as smooth and easy as possible for our customers. Your 5-star rating and positive feedback mean a lot to us. We will continue to strive for this level of service excellence in the future. Thank you again, Chelsea. Looking forward to working with you in the future.
Scottie W
January 13, 2024
James was extremely knowledgeable and made it easy to understand what was going on through each step of the process! Would definitely recommend to others and work with him specifically again!
Reply from James A McVey: I'm incredibly grateful for your kind words, Scottie. It was my pleasure assisting you through each step of the process. Your understanding and patience made this a seamless experience. I look forward to the potential of working with you again in the future. Thank you for choosing Primary Residential Mortgage, Inc. and for trusting in my service. Your recommendation greatly appreciated!