Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
545 Review(s)
4.93
Tiffany Lynn O
November 19, 2023
The constant follow up calls and keeping us in the loop for a quick close
Jan M
November 17, 2023
Holly provided excellent information and was very responsive!
Michelle Erin E
November 10, 2023
Quickly understood my circumstances and goals. His entire team were friendly, professional and competent. They all worked together and I felt they had my best interests in mind throughout the process. Great communication as well.
Reply from Greg Carll: I'm greatly appreciative of your kind words, Michelle. It was an absolute pleasure working with you and assisting you in accomplishing your goals. Your satisfaction is always our top priority at Primary Residential Mortgage, Inc. We strive to provide the highest level of professionalism and efficiency for all our clients. It's great to hear that our team's efforts met your expectations and we were able to communicate effectively throughout the process. Thank you so much for your five-star review! Looking forward to serving your future needs. Best, Greg Carll.
Erin R
November 5, 2023
The team at PRMI is always professional, responsive and timely.
Christopher S
October 30, 2023
it was my first time... im not sure what would be acceptable or over the top, nothing to compare it to. pretty easy process? not sure if it's normally this easy or much harder idk
Reply from Greg Carll: I appreciate your feedback, Christopher. It's wonderful to hear that you found the process easy. At Primary Residential Mortgage, Inc., we strive to make our loan process as straightforward and stress-free as possible for our clients, especially those who are navigating it for the first time. Your positive experience is a testament to our efforts. Please feel free to reach out if you have any further questions or need assistance in the future. Thank you for the 5-star rating. It means a lot!
Best,
Greg Carll