Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
545 Review(s)
4.93
Steve Ritzel
December 31, 2023
Greg was very responsive to my questions and made the process as painless as possible. Highly recommended.
Stephen J R
December 31, 2023
Greg was very responsive to my questions and made the process as painless as possible. Highly recommended.
Reply from Greg Carll: Thank you very much for the positive review, Stephen! I'm really pleased to hear that you found my responses helpful and the process smooth. Please don't hesitate to get in touch if you have any more questions in the future. Your recommendation is highly appreciated. Thank you for choosing Primary Residential Mortgage, Inc.
Victor D
December 28, 2023
Your team did a great job getting this to the finish line. Holly was great with all her updates. Will recommend to others.
Reply from Greg Carll: I'm thrilled to hear that you had a positive experience with our team, Victor! I'm especially pleased that Holly was able to provide helpful updates and guide you through the process. Your kind words and recommended are greatly appreciated. It was our pleasure to assist you at Primary Residential Mortgage, Inc. Please don't hesitate to reach out if you ever need anything else in the future. Thank you for your 5-star review! - Greg Carll
Jennifer M
December 21, 2023
Greg and team always made themselves available to answer questions and hold my hand through this process. Everything went smoothly and they were timely with all documentation required to ensure we could close on our settlement date. We will definitely use them again in the future.
Reply from Greg Carll: I'm thrilled to hear that you had such a positive experience with us, Jennifer. We strive to be available and responsive to help our clients navigate through the mortgage process as smoothly as possible. Your kind words reinforce the effort we put in every day at Primary Residential Mortgage, Inc. We're looking forward to working with you again in the future. Thanks for trusting us with your business and for taking the time to leave this fantastic review. Best, Greg Carll.
William B
December 19, 2023
Greg and his team made the loan and home purchase extremely easy and professional... This team is incredible...
Reply from Greg Carll: Thank you for the glowing review, William! My team and I are thrilled to hear that we made the loan and home purchase process easy and professional for you. We strive to be incredible in all that we do at Primary Residential Mortgage, Inc. Your 5-star rating is greatly appreciated and it was a pleasure assisting you. Looking forward to working with you again in future.