Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
544 Review(s)
4.93
David S N
December 29, 2023
His team was both available and responsible to answer any questions. It was nice to feel as if I was working with someone trying to help me secure the right loan for my family, rather than a big bank that was only interested in the business.
Reply from Greg Carll: I'm truly grateful for your kind words and the five-star review, David. It's reassuring to know that my team and I were able to provide the support and answers you needed throughout this process. At Primary Residential Mortgage, Inc., we aim to prioritize the needs of our clients, and I'm glad we could help secure the right loan for your family. If you have any further questions or need assistance in the future, don't hesitate to reach out. Once again, thank you for your trust in us.
Jacqueline M
September 25, 2023
Working with Greg and his team was the best experience. While purchasing a home can be stressful and confusing Greg and his team did an excellent job making it stress free and clearly explaining everything to us. They were always available and answered all our questions with clear answers. No surprises in any area of the process and they were quick with everything. We would and will be recommending them to everyone we know.
Michael Vincent H
March 8, 2024
Fast easy and answer the phone when called about any questions
Reply from Greg Carll: I'm really pleased to hear about your positive experience, Michael. It's my top priority to ensure that the mortgage process is as smooth and straightforward as possible for all my clients. I also believe in open communication, so being available to answer your calls and questions is a part of that commitment. Thank you for choosing Primary Residential Mortgage, Inc. and for your high rating. It was a pleasure working with you.
Nicole Renee B
March 1, 2024
We had the best experience with Greg and his team. We were stressed about closing in only 2 weeks and Greg made the process as easy as possible. He was responsive and communicated frequently with us. We were super impressed with him and his team. We can’t thank you enough!
Reply from Greg Carll: I'm truly grateful for your kind words, Nicole! I'm so glad to hear that you had a positive experience with our team at Primary Residential Mortgage, Inc. We always strive to make the closing process as smooth as possible, and your feedback confirms we're on the right track. It was a pleasure assisting with your mortgage needs, and we're here for you if you need anything in the future. Thank you again for your trust and support!
Robyn P
February 29, 2024
Greg and his team continue to knock it our of the park for my clients. Our offer was accepted on 2/12/24, Greg and his team were able to close it on 2/28/24 and accomomodate the sellers needs. The entire process was seamless. The buyer's father used to be an agent and was very impressed with everything he saw from the entire team. I am not sure if our offer would have been accepted if Greg wasn't the lender. He answered all of the listing agents calls and assured him that he would be able to close the loan on time. Thanks so much for another smooth transaction!!!!!!
Reply from Greg Carll: Thank you, Robyn, for your high praise and a perfect rating. At Primary Residential Mortgage, Inc., we strive to make every transaction as seamless and efficient as possible, so I'm thrilled to hear that we've consistently met your expectations. I'm particularly proud that we were able to close your client's loan on time and accommodate the seller's needs, helping you secure the offer. Your feedback reaffirms the hard work we put into every client relationship. Thanks again for your trust and your glowing review. We look forward to serving you and your clients in the future.