Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
545 Review(s)
4.93
Robyn P
February 29, 2024
Greg and his team continue to knock it our of the park for my clients. Our offer was accepted on 2/12/24, Greg and his team were able to close it on 2/28/24 and accomomodate the sellers needs. The entire process was seamless. The buyer's father used to be an agent and was very impressed with everything he saw from the entire team. I am not sure if our offer would have been accepted if Greg wasn't the lender. He answered all of the listing agents calls and assured him that he would be able to close the loan on time. Thanks so much for another smooth transaction!!!!!!
Reply from Greg Carll: Thank you, Robyn, for your high praise and a perfect rating. At Primary Residential Mortgage, Inc., we strive to make every transaction as seamless and efficient as possible, so I'm thrilled to hear that we've consistently met your expectations. I'm particularly proud that we were able to close your client's loan on time and accommodate the seller's needs, helping you secure the offer. Your feedback reaffirms the hard work we put into every client relationship. Thanks again for your trust and your glowing review. We look forward to serving you and your clients in the future.
Danielle Renee P
February 23, 2024
Team was super responsive, quick to respond, and always available.
Reply from Greg Carll: I'm so glad to hear you had a positive experience, Danielle! It's always our goal at Primary Residential Mortgage, Inc. to provide top-notch service, and it sounds like we hit the mark for you. Thank you very much for the 5-star rating and your kind words about our team's responsiveness and availability. We look forward to assisting you again in the future.
Ruth S
February 19, 2024
That you so much for assisting with this transaction! I am sorry if it was a headache there at the end.
Reply from Greg Carll: I appreciate your kind words, Ruth. It's my job to make transactions as smooth as possible for my clients, and I'm pleased to hear that you're satisfied with the service. Any challenges along the way are part of the process, and I'm here to handle them. Thank you for choosing me and Primary Residential Mortgage, Inc. for your needs, and for the 5-star rating. If you have any more mortgage-related needs in the future, don't hesitate to reach out.
John Dinkel
February 11, 2024
Great overall experience with PRMI. The staff was very helpful and accommodating. I would definitely recommend them if you're in the market to purchase a home.
John Douglas D
February 11, 2024
PRMI was very easy to work with and the staff was super nice.
Reply from Greg Carll: I'm thrilled to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. It's our priority to keep the loan process smooth and our clients happy. We appreciate your kind words and the 5-star rating, John. Please don't hesitate to reach out if you have any future mortgage needs. Thanks again! - Greg Carll