Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
545 Review(s)
4.93
Keith V
February 10, 2024
Greg and his team were quick to respond to our questions and clearly explained every step of the process.
Reply from Greg Carll: I'm genuinely delighted to hear about your positive experience, Keith. My team and I at Primary Residential Mortgage, Inc. aim to provide clear and timely communication throughout the process. Your kind words and the 5-star rating are very much appreciated. We're always here to answer your questions and assist you with any future needs. Thanks again for your trust and business.
Charles Dugan F
February 10, 2024
His ability to cut costs for closing.
Reply from Greg Carll: I'm thrilled to hear that you found value in my approach to cost-cutting for closing, Charles! I always aim to ensure the financial aspects are handled as smoothly and efficiently as possible. Your 5-star review means a lot to me and the team here at Primary Residential Mortgage, Inc. Thank you for trusting us with your business.
Michelle G
January 31, 2024
Very informative, kept us on track and communication was awesome
Reply from Greg Carll: Thank you so much for your kind comments, Michelle. I'm thrilled to hear that you found our communication to be top-notch, and that you felt well-informed and on track throughout the process. Your satisfaction is my top priority. Here at Primary Residential Mortgage, Inc., we always aim to provide our clients with a smooth and worry-free experience. Looking forward to assisting you in the future. Best, Greg Carll.
Jacklynn M R
January 11, 2024
I am very impressed with the communication and quick turnaround from the beginning of the process until closing - ~3 weeks
Reply from Greg Carll: I greatly appreciate your feedback, Jacklynn. It was a pleasure to assist you throughout this process, and I'm thrilled to know that you found our communication and turnaround time impressive. At Primary Residential Mortgage, Inc., we always strive to provide efficient and prompt service. Your satisfaction is our success. Thank you for your 5-star rating, and should you have any future mortgage needs, please don't hesitate to reach out.
Colleen B
December 31, 2023
Quick and easy.
Reply from Greg Carll: I appreciate your excellent rating and positive feedback, Colleen. It was a pleasure to assist you in your mortgage needs with Primary Residential Mortgage, Inc. Your description of the process as 'quick and easy' is what we strive for. If you have any more needs or questions in the future, please don't hesitate to reach out. Thanks again! - Greg Carll