Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
545 Review(s)
4.93
Tyler Nicholas R
November 30, 2023
I worked personally with Greg and Tim who were extremely knowledgeable about the entire process and different loan options I was considering.
Reply from Greg Carll: I'm really glad to hear you had a positive experience, Tyler! It was a pleasure to work with you and provide the information you needed to understand the different loan options. We at Primary Residential Mortgage, Inc. always strive to ensure our customers are well-informed and comfortable throughout the process. Thank you for the impressive 5-star rating. Looking forward to assisting you again in the future.
Best, Greg Carll
Brett Anthony C
November 29, 2023
Greg and his team went above and beyond to not only close my loan on time but got it approved and closed in just 28 days.
Reply from Greg Carll: I'm thrilled to know that you were satisfied with our services, Brett. Your positive feedback greatly encourages our team at Primary Residential Mortgage, Inc. to continue delivering swift and efficient loan processing. We always strive to go above and beyond for our customers and I'm delighted to hear that our efforts allowed us to close your loan in just 28 days. Looking forward to assisting you in your future financial needs. Thank you for the stellar 5-star rating!
Vince C
November 29, 2023
Great job, as always
Reply from Greg Carll: Hi Vince, thanks so much for the perfect 5-star review! I'm thrilled to know that you were satisfied with the service I provided. At Primary Residential Mortgage, Inc., ensuring our customers have a great experience is our top priority. I'm glad to have met your expectations. Thanks again for choosing us, and I look forward to working with you in the future!
Varnell J W
November 27, 2023
The process was done in a very timely manner.
Reply from Greg Carll: I'm pleased to hear that you appreciated the speed of our process, Varnell. At Primary Residential Mortgage, Inc., we strive to provide our customers with efficient and timely service. Your positive feedback means a lot, and I'm glad I was able to assist you. Thank you for the 5-star rating! Please don't hesitate to reach out if you need anything in the future.
TIFFANY O'SHAUGHNESSY
November 19, 2023
Quick and effective team work. The whole team really helped make our closing smooth and easy. Couldn’t be happier