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What Our Clients Say About Our Services

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

693 Review(s)
4.65
David R March 31, 2024
Professional, kept everything on point, handled our kids being distracting.
Reply from Michael Peterson: I am sincerely thankful for your kind words and stellar rating, David. It was my pleasure to assist you throughout the process, and your little ones added a touch of joy to our interactions. I'm happy to hear that my professionalism met your expectations. Remember, should you have any future needs or questions, don't hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc.
Sean S March 26, 2024
I was disappointed with the end result at our closing. The beginning of the process started off great. Mike was very informative and answered all of our calls and questions. As we moved throughout the process, our rate began to slightly increase from 5.875%. Near the end, we were told we had a 6% rate with points. This was an unfortunate surprise to us as this was never discussed. I wish this would have been discussed more upfront with us prior to sending over documents for us to sort through and find this.
Zach Nicks March 25, 2024
I was introduced to Mike from Primary Residential Mortgage by my Realtor when I was house hunting. I was in a unusual situation and Mike stepped up to assist in anyway he can. When I found a home I wanted he was quick to answer any questions about the mortgage process, and beat out other competing mortgage companies. His assistant was also available and answered questions quickly. I would recommend Primary Residential Mortgage to anyone.
Shawna A March 25, 2024
Thank you for your professionalism!
Andrew S March 25, 2024
Easy to work with.
Reply from Michael Peterson: Thank you Andrew! We all super grateful for such great clients like yourselves, I hope you guys love the new house and please reach out anytime if you need anything in the future.