Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
693 Review(s)
4.65
Lisa T
April 23, 2024
Follow "Why Buy a Thompson When You Can Lisa Thompson"
Reply from Michael Peterson: I'm truly grateful for your high rating and unique review, Lisa. It's always fulfilling to see that my work at Primary Residential Mortgage, Inc. is well received. Thank you for entrusting me with your mortgage needs. It's been a pleasure serving you and I'm here if you need any further assistance. - Michael Peterson
Bill D
April 22, 2024
FYI. I never received any official financial approval from Fiona and wondered how the buyers appraisal went. I was told OK but the appraisal was low??? I had been gone for almost the entire transaction on vacation too so I wasnt here. Anyway, good thing for you everyone it closed.
Crissy Z
April 22, 2024
Mike was amazing to work with and very timely. Thank you for an easy transaction
Reply from Michael Peterson: I'm truly thrilled to hear you had a positive experience, Crissy. Your kind words mean a lot to me and the entire team at Primary Residential Mortgage, Inc. It was a pleasure working with you, and I'm glad to know that you found the transaction process easy. Thank you for your trust and for the 5-star rating. As always, feel free to reach out if you need any further assistance. Best, Michael Peterson.
See Y
April 19, 2024
Super friendly and made the home buying process go smoothly! Mike took care of everything!
Reply from Michael Peterson: I'm incredibly grateful for your generous review, See! It was a pleasure helping you navigate through the home buying process. At Primary Residential Mortgage, Inc., we always aim to provide the most seamless experience possible for our customers. Your positive feedback makes all our efforts worthwhile. Should you need anything in the future, don't hesitate to reach out. Thank you again for the 5-star rating!
Ze X
April 19, 2024
Very responsive and made the process go smoothly.
Reply from Michael Peterson: I'm glad to hear that you found the process to be smooth and efficient, Ze. It's my priority to respond quickly and provide the best service possible. Thank you for the wonderful review and for awarding us a full 5-star rating. At Primary Residential Mortgage, Inc., we strive to exceed your expectations. Looking forward to assisting you again in the future.