Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
693 Review(s)
4.65
Emily S
April 6, 2024
He and his team laid everything out for me so it was easy to understand and find the items I needed. It was stressful, yeah, but buying a house is stressful so that's on what we were doing and not Michael. This process was easier than buying my car if I'm being totally honest. Highly recommend this fella and this mortgage company!!
Reply from Michael Peterson: Dear Emily, I'm thrilled to hear that you had a positive experience with us at Primary Residential Mortgage, Inc. We always aim to simplify the process and am glad to hear we achieved that for you. Your comparison of your experience with us to buying a car made me smile! Your recommendation means a lot to us. Remember, we're here if you have any future needs or questions. Thanks again for taking the time to post such a fantastic review! Best, Michael Peterson.
Becki G
April 5, 2024
I thoroughly enjoy working with Mike and his team! I always appreciate their responsiveness and partnership through each transaction.
Reply from Michael Peterson: I'm thrilled to hear that you had a positive experience with my team and me, Becki. Our goal at Primary Residential Mortgage, Inc. is to ensure our clients feel supported and informed throughout every transaction. Your feedback is greatly appreciated and we look forward to our continued partnership. Thank you for the 5-star rating!
Sara S
April 3, 2024
Michael was pleasure to work with. He made the process go smoothly, helping us make sure we had the proper paperwork filled out and what we needed.
Reply from Michael Peterson: I'm very glad to hear that your experience with me was a positive one, Sara. It was my pleasure to assist you throughout the process. Ensuring everything goes smoothly for my clients is always my top priority. Thank you for choosing Primary Residential Mortgage, Inc., and for the 5 star review. I look forward to the opportunity to work with you again in the future.
Mikayla F
April 3, 2024
Our rate ending up increasing quite a bit before closing. The same day that we were provided an interest rate, we looked at the average and it was above that. Additionally, there was added stress the week of closing because we were told by our title company that the lender would not be ready. It ended up being ready in time, but those few days were extremely stressful
Carol Seller - K
April 1, 2024
Communication for both me and the client was top-notch. The loan process was smooth and closed in a timely fashion!
Reply from Michael Peterson: I sincerely appreciate your feedback, Carol. It's fantastic to hear that you found the communication and loan process at Primary Residential Mortgage, Inc. to be efficient and satisfactory. I strive for these smooth transactions and timely closures with all my clients. Looking forward to assisting you in the future. Thank you for the 5-star rating, it genuinely means a lot!