Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
693 Review(s)
4.65
Lawrence D
April 18, 2024
It was an easy transaction, thank you.
Karen G
April 18, 2024
Thank you to Mike and his team for all their hard work and dedication.
Reply from Michael Peterson: I'm truly glad to hear that you had a positive experience with my team and me at Primary Residential Mortgage, Inc. We strive to work hard and deliver exceptional service to our valued customers like you, Karen. Your recognition is highly appreciated and it encourages us to continue to deliver our best. Thank you for your trust and for taking the time to leave such a wonderful review.
Laura E
April 18, 2024
Thank you !
Lisa C
April 17, 2024
The speed of the process and how easy he made it for me
Reply from Michael Peterson: I'm thrilled to hear that you found the process efficient and easy, Lisa. Your satisfaction is my number one priority, and I'm glad I could deliver. I truly appreciate your 5-star rating and kind words about our experience at Primary Residential Mortgage, Inc. It was a pleasure working with you. Looking forward to assisting with any future mortgage needs you may have. Thank you!
Jennifer P
April 17, 2024
Present the closing costs beforehand and don’t give false hope that you will lock the rate till closing ; then increased it a week before closing( for you can’t lock it for 3 months.) You should have locked it before 2 months in the first place for we know when is my closing date.