Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
538 Review(s)
4.97
Trevor H
August 21, 2023
Tony has been great to work and partner with, he's very responsive and eager to serve clients with rapid responses and a display of real care for who we serve.
Lynn J
August 19, 2023
Tony, I can not brag about RMI ( and you) enough. I will continue to send my prospective buyers to you for the pre approval documents
Patricia Ann M
August 19, 2023
Communicated well with us throughout the entire process. Hit some road bumps along the way from the seller, but Tony was always on top of it and made sure our side was always ready to go. Would highly recommend Tony for anyone looking to make a purchase.
Reply from Tony Hawes: I'm truly grateful for your kind words, Patricia. It was a real pleasure to assist you throughout your process and I'm delighted I could help overcome some of those road bumps for you. Your endorsement means a lot to me and to Primary Residential Mortgage, Inc. If you or anyone you know is looking to make another purchase in the future, I'll be more than happy to provide the same level of service. Thank you for taking the time to leave such a wonderful review. All the best!
Amy Van Cleve
August 5, 2023
As always (this is our third loan) Scott delivered exception customer service with integrity, honesty, transparency, and the tireless hard work we’ve come to expect. Scott has never failed to treat our family like his own, and he will forever be considered part of ours.
Amy Louan V
August 5, 2023
As always (this is our third loan) Scott delivered exception customer service with integrity, honesty, transparency, and the tireless hard work we’ve come to expect. Scott has never failed to treat our family like his own, and he will forever be considered part of ours.
Reply from Scott Nelson: Thank you so much for your kind words, Amy. It has been a pleasure to serve you and your family over the past 3 loans. I truly appreciate your friendship and am so glad you are part of the Primary Residential Mortgage, Inc family.