Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
538 Review(s)
4.97
Cheryl C
April 19, 2024
Scott was great! He went above and beyond to get my client in a home!
Reply from Scott Nelson: I'm beyond pleased to hear that you were satisfied with the services I was able to provide. I take great pride in going the extra mile for my clients to ensure they get into the home they want and deserve. Your positive review reaffirms the hard work that I put into my job here at Primary Residential Mortgage, Inc. Thank you once again for your kind words, Cheryl. Feel free to reach out anytime if you have more questions or need further assistance.
Jeannie L T
April 16, 2024
Scott and his team were very helpful and friendly. We really appreciate their quick responses and getting us to the closing table with the terms we needed and on time. Thank you!
Reply from Scott Nelson: I'm thrilled to hear that you had such a positive experience with my team and me at Primary Residential Mortgage, Inc. Our number one priority is ensuring our clients feel supported and satisfied throughout the entire mortgage process. We pride ourselves on our speed and efficiency, so it's wonderful to know that we were able to get you to the closing table on time and with the terms you needed. Thank you for your kind words, Jeannie, and for your five-star review. It was an absolute pleasure working with you!
Cooper C
April 7, 2024
Easy to work with
Reply from Scott Nelson: I'm glad to hear that you found the process easy, Cooper. I strive to make the mortgage process as simple and straightforward as possible for my clients at Primary Residential Mortgage, Inc. Thank you for the 5-star rating, it truly means a lot. I look forward to working with you again soon!
George Franks
March 22, 2024
Scott is a consummate professional and worked hard to make the application process understandable and doable, through providing expert advice and moral support. I was going through the final stages of a troublesome divorce and recovering from a near fatal automobile crash. Scott was patient with my distractions and encouraging. He deserves a platinum star!
George F
March 22, 2024
Scott is a consummate professional and worked hard to make the application process understandable and doable, through providing expert advice and moral support. I was going through the final stages of a troublesome divorce and recovering from a near fatal automobile crash. Scott was patient with my distractions and encouraging. He deserves a platinum star!