Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
538 Review(s)
4.97
Deborah Kay S
February 23, 2024
So quick and easy to work with. Very professional!
Reply from Scott Nelson: I'm thrilled to hear you had such a positive experience, Deborah! It was a pleasure to be able to assist with your mortgage needs. Your review means a lot to the team and I at Primary Residential Mortgage, Inc. We strive to keep the process quick and easy for our clients, and it's always rewarding to know we've hit the mark. Thank you for your 5-star review!
Sara M
January 16, 2024
Scott did a great job keeping seller’s agent up to date in lending process and always available to answer questions.
Patrika W
January 10, 2024
Working with this team has been nothing short of amazing! Thank you!
Reply from Scott Nelson: I'm thrilled to hear that you had such a positive experience with our team at Primary Residential Mortgage, Inc. It was absolutely a pleasure working with you, Patrika! Your satisfaction is our top priority, and I'm glad we were able to meet your expectations. Thank you so much for the 5-star review and for choosing us for your mortgage needs. If you have any future needs or questions, don't hesitate to reach out. Thanks again, Patrika! Best, Scott Nelson.
Jamie Ryan L
October 16, 2023
I have used Scott and team twice now. Each time the process was made as simple as can be. All of my questions and concerns were answered timely and thoroughly.
Reply from Scott Nelson: I'm sincerely grateful for your kind words, Jamie. It's always a pleasure to work with you and make the mortgage process as seamless as possible for you. Your satisfaction is our priority and we're glad to have successfully addressed all your queries and concerns. We, at Primary Residential Mortgage, Inc., always strive to provide you with the best service. Looking forward to continuing our successful collaboration in the future. Thank you for choosing us, not once but twice!
Stephanie M
October 10, 2023
It was a pleasure working with you! I appreciate the open communication during the process!