Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1265 Review(s)
4.82
Andrew T K
September 27, 2023
Nicole Howard was nothing short of efficient, professional and extremely accommodating. I could not have asked for an easier first time home buyer experience. Thank you!
Reply from John Thomas: I'm truly grateful for your kind words, Andrew. It was a pleasure to assist you and make your first-time home buying experience with Primary Residential Mortgage, Inc. as easy and efficient as possible. Thank you for entrusting me with such an important step in your life, and for your excellent rating. It's feedback like yours that reminds me why I do what I do. Should you have any more needs or questions in the future, please do not hesitate to reach out. Many thanks once more! - John Thomas
Vicki F
September 27, 2023
Thanks for the great transaction!
Diane M
September 26, 2023
My client Andrew Kavanaugh closed this morning on his first home at 116 Summer Drive, Smyrna, DE. Nicole did an amazing job! Everything was on time and she was extremely professional. Very smooth transaction!
David Russnak
September 26, 2023
John and his team were immensely helpful with everything. They kept me informed throughout the entire process, made sure I knew what I needed to be doing, worked with me to find a solution when I ran into some difficulties acquiring necessary paperwork, recommended a realtor for me to work with, and even after buying my house, they've remained available for me to ask questions when things have come up. I can't recommend them enough.
Reply from Owner: Thanks for sharing your five-star experience, David! John and his team in do a great job at communicating and educating their clients throughout the process. Thanks for trusting us with the purchase of your new home!
David Russnak
September 26, 2023
John and his team were immensely helpful with everything. They kept me informed throughout the entire process, made sure I knew what I needed to be doing, worked with me to find a solution when I ran into some difficulties acquiring necessary paperwork, recommended a realtor for me to work with, and even after buying my house, they've remained available for me to ask questions when things have come up. I can't recommend them enough.