Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
710 Review(s)
4.87
Holly Vay T
January 5, 2024
Dale and his team were great to work with! They communicated often about the status of our application and worked hard to get us closed quick.
Reply from Dale Stanford: I'm thrilled to hear that you had such a positive experience with me and my team at Primary Residential Mortgage, Inc. We strive to maintain regular communication and work diligently to expedite processes for our clients. Your kind words and 5-star rating mean a lot to us—thank you, Holly! Rest assured, we'll continue to provide great service. Looking forward to assisting you in the future.
Aaron B
December 29, 2023
Quick and easy process!
Reply from Dale Stanford: I'm truly thankful for your positive feedback, Aaron. It's wonderful to know you found the process at Primary Residential Mortgage, Inc. to be quick and easy. Your satisfaction is my top priority, and your rating of 5 stars means the world to me. I look forward to assisting you with any future mortgage needs. Regards, Dale Stanford.
Dawson Hair
December 27, 2023
Dale was exceptional! He consistently kept us updated. He worked quickly and accurately. We really could not have gotten our home without him.
Dawson H
December 27, 2023
Dale was exceptional! He consistently kept us updated. He worked quickly and accurately. We really could not have gotten our home without him.
Reply from Dale Stanford: I'm truly grateful for your kind words, Dawson. It brings me great joy to know that I contributed positively to your new home acquisition process. I believe that consistent communication and accuracy are critical in my line of work, and seeing such feedback reinforces this belief. It was a pleasure working with you and ensuring everything went smoothly. Remember, should you or anyone you know require any mortgage assistance in the future, I'll be more than ready to help. Thank you once again for choosing Primary Residential Mortgage, Inc. and for the amazing 5-star rating.
JESSE S
December 26, 2023
I was impressed with the video explanations of each step. It was quite enjoyable.