Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
710 Review(s)
4.87
Shonda C
April 16, 2024
Thanks for staying in touch. During the process, We’ll talk soon.
Reply from Dale Stanford | Branch Manager | Primary Residential Mortgage, Inc.: I'm delighted to hear from you, Shonda. I'm glad you appreciated our regular communication. That's something we pride ourselves on here at Primary Residential Mortgage, Inc. Looking forward to our upcoming conversations. Thank you for your excellent review and rating. It's always a pleasure assisting with your mortgage needs.
Allyson W
April 12, 2024
He is a class act! Calls and texts right away to check on us and always took the time to explain what was going on. We never felt pressured or uncomfortable we love Dale!
Reply from Dale Stanford | Branch Manager | Primary Residential Mortgage, Inc.: I'm truly humbled by your kind words, Allyson. I strive to make the mortgage process as clear and comfortable as possible for all of my clients. I'm pleased to hear that you felt well-informed and at ease during this process. Your satisfaction is my top priority and I'm thrilled that I was able to meet your expectations. Thank you for your 5-star review and for choosing Primary Residential Mortgage, Inc. It's been a pleasure working with you!
Francie B
April 4, 2024
Dale and his team always close on time and do a great job for my clients. They really came through with comparatively, a great rate as well! I appreciate Dale and his team!
Reply from Dale Stanford: I'm absolutely thrilled to hear about your positive experience, Francie! Our team at Primary Residential Mortgage, Inc. constantly strives to deliver timely and efficient service. We're grateful for your kind words and rest assured, we will continue to deliver great rates and service for your clients. Thank you for your trust and support!
Ryan Hertzog
March 31, 2024
Dale was the only person to take the time to explain how the processes works. I was made to feel comfortable every step of the way. I knew I could contact Dale at any time and he would answer or get back to me right away.
Ryan Hertzog
March 31, 2024
Dale was the only person to take the time to explain how the processes works. I was made to feel comfortable every step of the way. I knew I could contact Dale at any time and he would answer or get back to me right away.