Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
710 Review(s)
4.87
Bryan Paul P
February 26, 2024
Amazing team, made me feel like I was being taken care of 24/7
Reply from Dale Stanford: Thank you very much, Bryan, for your kind review. I'm thrilled to hear that you felt well looked after. My team at Primary Residential Mortgage, Inc. and I are always here to provide our clients with 24/7 support. Your satisfaction is our top priority. Looking forward to working with you again in the future. - Dale Stanford
Rylee C
February 4, 2024
Dale and his team are very helpful, informative, and knowledgeable. We had a great experience buying our first home and are very grateful to have worked with them. They answered every question we had and made sure we were comfortable every step of the way. They are great!
Reply from Dale Stanford: I'm thrilled to hear that you had such a positive experience with our team here at Primary Residential Mortgage, Inc. It was a pleasure assisting you in buying your first home, Rylee. Your questions and comfort were our top priority throughout the entire process. Thank you for your kind words and the excellent rating. It means a lot to us. If you need any further assistance, we're always here to help.
AIMEE W
January 30, 2024
You guys did great work as always. Thanks
Reply from Dale Stanford: I'm thrilled to hear that you're pleased with the service you received, Aimee! Here at Primary Residential Mortgage, Inc., we always aim for excellence and your feedback reaffirms the hard work we put in every day. Thank you for your kind words and the 5-star rating. We look forward to serving you again in the future. -Dale Stanford
Francie B
January 8, 2024
Dale and his team did a great job to close the loan not only on time, but early! Also, the rate and fees were extremely good, comparatively, which was an added bonus! Thanks for the good work!
Reply from Dale Stanford: I am so pleased to hear about your positive experience, Francie. It was a pleasure working with you to ensure your loan closed not only on time, but early! Here at Primary Residential Mortgage, Inc., we always strive to provide the best possible rates and fees. Thank you for recognizing our team's effort and giving us a perfect rating. I hope to assist you again in the future.
Benjamin J A
January 5, 2024
Service in accordance with the job description
Reply from Dale Stanford: I'm thrilled to hear that you were satisfied with the service provided, Benjamin. At Primary Residential Mortgage, Inc., we strive to adhere strictly to our job descriptions in order to maintain consistency and quality in our offerings. Knowing that we met your expectations is honestly rewarding. Thank you so much for the perfect rating. Please do not hesitate to get in touch for any future mortgage needs. Best regards, Dale Stanford.