Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1675 Review(s)
4.92
Welsh Kids
March 14, 2024
Chad is so easy to work with
Cora G W
March 14, 2024
Chad is down to earth, honest and on top of everything!!
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Hi Cora-
Thanks for the nice review! I am glad everything worked out for you. We'll be ready for the next one!
Rohita J
March 14, 2024
Brian was super helpful in assisting us navigate the loan process. He was responsive, thorough and answered our many many questions! We really appreciated all his work in helping us make this process as smooth as possible.
Reply from Brian Kesler: I'm truly humbled by your kind words, Rohita. It's always my top priority to ensure the loan process is as smooth and comprehensible as possible for my clients. Your questions were always welcome - they helped me better understand your needs and serve you effectively. Hearing that you're satisfied with the service makes my job all the more rewarding. Thank you for choosing Primary Residential Mortgage, Inc. for your lending needs. I look forward to the possibility of working with you again in the future.
Hanna G
March 13, 2024
Being first time homebuyers, we were nervous about the loan process and finances. From our first meeting with Jeff, we felt much more at ease. Every single member on his team worked tirelessly to make sure we closed on time and that all of our questions were answered. Jeff went above and beyond to help secure our contract in our new home and his team communicated with us clearly from contact to closing. We cannot thank them enough for their hard work and support in this. Throughout the process we shopped other lenders however none could compare to Jeff and his team when it came it responsiveness, communication and efficiency. Thank you so much!
Reply from Jeff Gunther: Hanna, thank you so much for leaving such a detailed review. It was a pleasure to assist you as first-time homebuyers and I'm glad we could alleviate some of the anxieties that naturally come with the process. At Primary Residential Mortgage, Inc., we strive to ensure every client is comfortable and well-informed from beginning to end. I'm pleased to hear that you appreciated our communication and efficiency, as these are qualities we hold in high regard. We wish you all the best in your new home and are here if you need anything else in the future. Thanks again for choosing us as your trusted lending team!
Rebecca L
March 13, 2024
Ease and clarity of communication and availability. I felt like we were always in good hands and I could ask all the questions I needed to.
Reply from Chad Piunti | Loan Officer/Sales Manager | Primary Residential Mortgage, Inc.: Thanks, Rebecca! I am glad you were so happy with the process. We enjoyed working with you guys as well.