Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2384 Review(s)
4.92
Sidney December 1, 2024
Chad was incredibly responsive and attentive. He graciously answered all my questions, promptly returned phone calls, provided quick updates via text, and followed up with emails. I truly felt like a priority throughout the entire process.
Reply from Chad Piunti: Thank you so much for the 5-star rating, Sidney! It was a pleasure to help with your mortgage needs and I'm thrilled that you felt prioritized during the whole process. Being responsive and attentive to all your queries was my top priority. If there are any other questions in the future, don't hesitate to reach out! I look forward to working with you again. - Chad Piunti, Primary Residential Mortgage, Inc.
Lucieni Alexsandra November 30, 2024
Patient, informative, respectful. Very nice person to work with. Always available to our question, and keeping us informed throughout the entire process! Highly recommend him!
Reply from Brian Kesler: Thank you for the stellar review, Lucieni! It was truly a pleasure working with you. I'm thrilled to hear you found my services informative, respectful, and readily available. Customer satisfaction is always a top priority at Primary Residential Mortgage, Inc., and I'm delighted to have made this experience a positive one for you. If you ever need assistance in the future, don't hesitate to get in touch. Thanks again for your generous recommendation!
Shawn Tyler November 30, 2024
She is very responsive and easy to work with
Reply from Kristina Moradi: I'm so glad to hear that you found my responsiveness and work ethic to your liking, Shawn. It was a pleasure assisting you with your mortgage needs at Primary Residential Mortgage, Inc. Your positive feedback makes my day and motivates me to continue delivering excellent service. Thank you for the 5-star review!
Kelley November 29, 2024
Kristina is simply the best! Dedicated , knowledgable and willing to take the extra steps in order to get better outcomes for your clients. Highly recommend her!
Reply from Kristina Moradi: Hi Kelley, thank you so much for the glowing review! I'm thrilled to hear that you've been satisfied with the service I provide. I always strive to go the extra mile for my clients to ensure they get the best possible outcomes, and it's wonderful to hear that this hasn't gone unnoticed. I appreciate your recommendation and look forward to assisting you with any future mortgage needs at Primary Residential Mortgage, Inc. Thank you again, Kelley! - Kristina Moradi
Carole November 29, 2024
As a listing agent, it is very helpful to get timely communication from the Buyer's lender without having to ask. Kristina and her team did a great job doing that and made helped make the transaction "seem" like it was "seamless".
Reply from Kristina Moradi: Hi Carole, I'm delighted to hear that you had a positive experience with the communication and service provided by our team. Our goal is to make each transaction as seamless as possible, and your feedback validates our efforts. We look forward to working with you again in the future. Take care.