Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
211 Review(s)
4.92
Kenneth C August 7, 2022
Josh was very knowledgeable about the entire process and any questions I asked, he always had the right answer. Josh was one of the most helpful people and made my first home buying experience great!
Brian July 8, 2022
I appreciate the new document upload and signing system that PRMI uses. This greatly streamlines the process and makes it easy to verify what needs to be done.
Specifically, Josh and his team are always responsive and helpful on this and every other loan we have used PRMI for.
Sarah Frazier June 23, 2022
PRMI served as our lender for our first home and there was no question they were coming with us on our journey to buy our second home. Chad, Kate, Kim and the entire PRMI Team were with us every step of the way, fostering an attentive, personalized, and transparent customer experience. A process that might otherwise be stressful was not with them. We'd recommend working with the PRMI Team to our nearest and dearest. Thank you!
Reply from Owner: That is so amazing to hear, Sarah! Thank you so much for taking the time to share your feedback with our team at Primary Residential Mortgage - Federal Hill. It's great to know that we continue to provide our customers with everything they need. Have a great day!
Nicol April 21, 2022
Josh was always responsive to any questions I had throughout the whole process. I can not say enough about how Josh and the rest of the team made this such a seamless process and would gladly work with them again.
Leslie Durum April 3, 2022
Chad at PRMI was so helpful during our home buying experience. He returned calls promptly and answered all of our many questions. I feel like the whole team worked hard to get us our house and a good deal too.