Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1679 Review(s)
4.92
Adrian James W
April 13, 2024
Chad and the team were so helpful and communicative over the course of the process. Challenges arose towards the closing (on the seller's part), and Chad and the team worked tirelessly to make sure we closed in a timely manner. I would use them again and highly recommend them to others.
Shaquel M. B
April 10, 2024
I recently had the pleasure of working Jeff and I cannot say enough positive things about my experience. From start to finish, the entire team was professional, knowledgeable, and extremely helpful.
As someone who was new to the loan process, I was a bit nervous and unsure of what to expect. However, they put me at ease with their calm and friendly demeanors. They patiently walked me through all the necessary steps and made sure I felt comfortable with my decisions.
I highly recommend PRMI to anyone in need of a their services. Their expertise, professionalism, and dedication to their clients are truly commendable. I am grateful for their assistance and would not hesitate to work with them again in the future. Thank you for making the loan process a positive experience for me.
Christina S
April 9, 2024
George was super responsive to all my questions and was available quickly when I needed preapproval letters for offers that were going out within hours of seeing properties, He was willing to talk to me down roads of "what if's" and was very knowledgeable. He made the experience easy and I felt secure in the transaction with his help!
Reply from George Kuda | Branch Manager/ Senior Mortgage Consultant | Primary Residential Mortgage, Inc.: Thanks you so much for the kinds words, Christina! I am so happy for you and Kyle. Wishing you many happy years in your new home! Please don't hesitate to reach out if I can be of assistance in the future.
Sally P
April 9, 2024
I can always depend on Brian to get the deal done!
Reply from Brian Kesler: Thank you so much, Sally, for your generous review and the perfect rating. Your trust and confidence in my work mean a lot to me. At Primary Residential Mortgage, Inc., we’re always here to ensure the best for our clients and I'm glad I could get the deal done for you. Looking forward to assisting you in the future.
Heather Comstock P
April 9, 2024
Brian is the best!
Reply from Brian Kesler: I'm deeply grateful for your kind words and stellar rating, Heather. Your satisfaction is my ultimate goal and I'm thrilled to know that I succeeded in providing you with the excellent service you deserve. It was a pleasure working with you and I look forward to the opportunity to serve you again in the future. Thanks for choosing Primary Residential Mortgage, Inc. - Brian Kesler.