Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
2384 Review(s)
4.92
Drew D January 4, 2025
George is great. I am responding to emails.
Reply from George Kuda: Thanks Drew! Wishing you many happy years in your and Arrika new home!
Joy Lynn January 4, 2025
We are grateful for her experience to guide us through buying our first home.
Reply from Kristina Moradi: I'm so pleased to hear that you're happy with your experience, Joy. Guiding you through the purchase of your first home was truly a joy for me. I'm here if you need anything in the future. Thank you for your kind words and for choosing Primary Residential Mortgage, Inc. - Kristina Moradi
Gia January 3, 2025
Jeff Gunther is awesome to work with. He is very responsive and every bit the team player. Thanks Jeff for another seamless transaction. My buyers love working with you too!!
Reply from Jeff Gunther: I'm thrilled to hear of your positive experience, Gia. It's always a pleasure to make transactions smooth and seamless for my clients. I'm glad your buyers enjoyed working with me too. It's clients like you that make my job at Primary Residential Mortgage, Inc. rewarding. Thank you for taking the time to write this review and for the 5-star rating. Looking forward to collaborating with you in the future.
Elaine L December 30, 2024
I'm a first time home-buyer and Brian was very helpful and patient with my questions.
Reply from Brian Kesler: Elaine, it was my pleasure to help guide you through your first home-buying journey. I appreciate your kind words and am glad to hear you found my assistance valuable. Your positive feedback makes my job worthwhile. If you have any more questions in the future, don't hesitate to reach out. Thanks for the 5-star review! - Brian Kesler, Primary Residential Mortgage, Inc.
Elizabeth Hawtin December 28, 2024
Brian is very knowledgeable, and was very helpful through all the steps of this process. I really felt well taken care of by his team and was impressed with their quick responses. Brian helped to make this experience a great one. Thank you!
Reply from Brian Kesler: I'm truly humbled by your kind words, Elizabeth! It's always my primary goal to ensure every process is as smooth and efficient as possible for everyone involved. I'm thrilled to hear that you felt well taken care of and that you appreciated our team's responsiveness. Your satisfaction is our top priority and I'm glad that we were able to make this experience a positive one for you. Thank you for taking the time to share your feedback. Looking forward to working with you again in the future!