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Testimonials

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

2384 Review(s)
4.92
Isabel Karen
December 21, 2024
Jeff is very nice, and was very good at explaining everything so we could understand clearly
Reply from Jeff Gunther: I'm thrilled to hear that you had such a positive experience, Isabel. Ensuring that my clients understand every detail in the process is of utmost importance to me. I appreciate your 5-star review and hope to assist you with any future mortgage needs at Primary Residential Mortgage, Inc.
Justin Kevin
December 21, 2024
Brian was very attentive and responsive throughout the process from pre-approval to closing.
Reply from Brian Kesler: Thanks for taking the time to leave such a fantastic review, Justin. I'm glad to hear that you found my services helpful from pre-approval to closing. Your satisfaction is my top priority, so I appreciate the 5-star rating. Remember that I'm here if you need anything else related to mortgage services. Looking forward to working with you again at Primary Residential Mortgage, Inc. - Brian Kesler.
Nicole
December 20, 2024
https://g.page/r/CTWhJtwuMgj7EBE/review
Reply from Brian Kesler: It was great working with you again. Thanks for the 5 Star review!
Jerome
December 18, 2024
Great service!
Reply from Jeff Gunther: Thank you, Jerome, for your 5-star rating and for acknowledging our service at Primary Residential Mortgage, Inc. We strive to ensure the highest level of customer satisfaction and it's always wonderful to hear from satisfied customers. We look forward to serving you again in the future.
Kelly
December 17, 2024
Chad's team was awesome, per usual. I trust their work and know they're going to get the loan done. They're great partners and know the market well.