Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1674 Review(s)
4.92
Laura Jean S
March 12, 2024
Brian was proactive and explained the process clearly to us ahead of time. He was responsive and followed up immediately when needed. Our closing was smooth and as stress free as we hoped. Thank you, Brian!
Reply from Brian Kesler: I'm incredibly grateful for your positive review, Laura. Your feedback confirms for me that communication is integral to the mortgage process and it makes me glad that I was able to provide this level of service for you. It was great meeting you at closing and iam glad everything was so smooth. It was an absolute pleasure working with you. Thank you for choosing Primary Residential Mortgage, Inc. for your home financing needs.
Stephen Fairbanks S
March 12, 2024
Brian was easy to work with, knowledgeable, and responsive. It was great.
Reply from Brian Kesler: I'm sincerely grateful for your kind words, Stephen. I strive to provide the best service possible and I'm glad to hear that you had a positive experience. It was a pleasure working with you and I hope to have the opportunity to assist you again in the future. Thank you for choosing Primary Residential Mortgage, Inc. and for your 5-star rating! - Brian Kesler
Catherine C
March 11, 2024
First time working with Brian and could not have asked for a smoother transaction for my clients! I'm looking forward to doing more business together SOON!
Reply from Brian Kesler: I appreciate the opportunity and look forward to growing our businesses together!
Lauren M
March 11, 2024
Jeff and his team were always very responsive to questions whenever we had them. We knew if we weren’t clear on something, we could always ask and get help.
Reply from Jeff Gunther: Thank you, Lauren, for your fantastic review! I'm thrilled to hear that you found our team responsive and helpful. Understanding your needs and queries is our top priority at Primary Residential Mortgage, Inc. It was a pleasure to work with you, and I look forward to the opportunity of assisting you again in the future. Always feel free to reach out with any questions or concerns. Thanks again for your trust and this 5-star rating!
Dustin D G
March 7, 2024
George and his team made the refinance process smooth and easy. Highly recommend!
Reply from George Kuda | Branch Manager/ Senior Mortgage Consultant | Primary Residential Mortgage, Inc.: Thanks Liz and Dustin! Always a pleasure working with you guys.