Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1267 Review(s)
4.82
Amanda F
January 8, 2024
Always a smooth transaction with your team, Thank you!
Reply from John Thomas: Really appreciate all your help in making it such a smooth process. Look forward to the next one!
Ademuyiwa Segun A
January 2, 2024
Loan officer was professional, communicate effectively,asked all my questions
Reply from Matthew Victoria: Thank you so much for your kind words, Ademuyiwa. I am thrilled that you had a positive experience with our mortgage services at Primary Residential Mortgage, Inc. Ensuring clear communication and answering all questions to the client's satisfaction is always my top priority. Your feedback is greatly appreciated, and I look forward to serving any future needs you may have. Best wishes, Matthew Victoria.
Ramona H
December 29, 2023
I've worked with this.lender for.quite sometime
When you can depend.on lender to get you through tough closing. You tend to.keep them in your network. Primay Residental Mortgage is the resource to have.
Reply from John Thomas: Thank you so much Ramona! It is always a pleasure to work with you and thank you for helping our Veteran Client purchase another home using his VA Benefits with a VA Mortgage Loan.
Richae B
December 28, 2023
Mr. Joe Brown was a great broker! What I liked most about his service was the advocacy work he did on my behalf. As a first-time homebuyer, he was patient throughout the process and used his professional knowledge to achieve the goal. While life is all about learning experiences, Mr. Brown saw me and my family “over the finish line.” For that we are thankful for being able to attain our first home. It’s a blessing! I pray for his continued success as he assists families similar to mine!
Opeyemi O
December 28, 2023
Mathew was great throughout the transaction. Great communication skills and awesome personality.
Reply from Matthew Victoria: I sincerely appreciate your kind words, Opeyemi. It was a pleasure working with you on your transaction. Your positive feedback means the world to me and it's what makes my job at Primary Residential Mortgage, Inc. so rewarding. I strive to ensure effective communication and a seamless experience for my clients. Thanks again for the outstanding review and 5-star rating!