Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1267 Review(s)
4.82
Dawn S P
October 25, 2023
Quick response to correspondence
Reply from John Thomas: Thank you Dawn! It was a pleasure to work with you again.
Akeia M
October 21, 2023
Everyone was very patient and supportive. I felt like all of my questions were answered and it truly felt like my best interests were the priority
Reply from John Thomas: It was our pleasure to help you Akeia become a Delaware First Time Home Buyer. We enjoyed guiding you through the process of purchasing your first home. We will also be in touch when rates drop to see if you can refinance to save money.
Billy Mcculley
October 20, 2023
This was a great experience !Thank you Cheri!
Reply from Owner: Thank you for sharing your 5-star review, Billy! Cheri truly is the best! Thank you for trusting PRMI with your mortgage needs!
Jacqueline N P
October 6, 2023
I cannot thank you enough for all of your hard work. I am not sure this loan would have closed if you weren't on the other end. I appreciate all of the communication and willingness to help problem solve.
Renate S
October 5, 2023
He’s great!
Reply from John Thomas: I'm overjoyed to know that you had a great experience with me, Renate. Your satisfaction is my primary goal at Primary Residential Mortgage, Inc., and your positive feedback means the world to me. Thank you for taking the time to rate me 5 Stars and for the wonderful review. Looking forward to assisting you again in the future.