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Discover What Our Clients Have to Say

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

1267 Review(s)
4.82
Michael Smythe February 29, 2024
John and his team were the best, they were honest, kind and made the process so easy and hands free it was unbelievable! Final numbers came back way lower than we anticipated too! They made it such a seamless and worry free process, they made it easy for us and took a lot of stress off our shoulders as we just sold our home 6 weeks prior to closing. We really appreciate all their guidance and help getting this deal done! allowed us to get our home for our family to grow in that we love!
Reply from Owner: Thank you so much for the kind words. It was awesome to help you and your family purchase your new home in New Jersey. The whole team enjoyed working with you.
BJ C February 29, 2024
You and your team did a great job. Thank you very much! BJ
Reply from John Thomas: Thank you so much BJ! It was a pleasure to work with you and I appreciate all you help in making this simultaneous close.
Lisamarie D February 23, 2024
Thank you for the update progress on the Buyer's loan procedure.
Reply from Neal McGinnes: I'm delighted to know that you found our updates beneficial, Lisamarie. The satisfaction of our clients is our priority at Primary Residential Mortgage, Inc. We always aim to keep the loan procedure transparent and the client updated. Your positive review means a lot. Looking forward to assisting you again in the future. Best, Neal McGinnes.
Deborah M February 22, 2024
It was a pleasure working with you and your team
Ami B February 22, 2024
Neal has been the best Loan Officer that I have met so far in my career. He is passionate about his job and loves what he does so he would go an extra mile to make sure that he answered all the questions and concerns that clients may have.
Reply from Neal McGinnes | Loan Officer | Primary Residential Mortgage, Inc.: Thank you for the kind words Ami