Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
1267 Review(s)
4.82
Opeyemi O
March 26, 2024
Always a great experience working with Mathew
Reply from Matthew Victoria: I greatly appreciate your kind words, Opeyemi. It's always a pleasure working with you and providing the best service possible. Your satisfaction is my top priority. I'm thrilled to hear that you had a great experience with me at Primary Residential Mortgage, Inc. Thank you for the high rating. It affirms the hard work I put in every day. Please feel free to reach out again anytime you need assistance.
Jose A M
March 24, 2024
The whole John Thomas team was extraordinary! They answered every question we had and reassured us everything was going to be ok. It was also a smooth transition
Reply from John Thomas: I'm thrilled to hear that you found our service exceptional, Jose! Your positive feedback truly means a lot to me and my team at Primary Residential Mortgage, Inc. We aim to provide the best service and smooth transitions for all our clients. Thank you for rating us 5 stars, and we're always here to answer any questions you may have in the future.
Maliek J
March 17, 2024
PMRI made buying a house less stressful than expected!
Reply from John Thomas: I'm thrilled to hear your home buying experience with Primary Residential Mortgage, Inc. was less stressful than expected, Maliek! Your satisfaction is our top priority, and it's fantastic to know that we've met your expectations. We're grateful for your 5-star rating and trust in our services. Thank you for taking the time to share your experience, and if there's anything else you need in the future, don't hesitate to reach out. - John Thomas
JoAnn S
March 15, 2024
He seemed to be right on top of things and came to me as I was unable to go to him.
Christine V O
March 13, 2024
Closing my refinance loan at Ward and Taylor was fast and easy once the mortgage loan was approved
Reply from John Thomas: I appreciate your kind words, Christine. I am thrilled to hear that your refinance loan closing process at Ward and Taylor was fast and easy. At Primary Residential Mortgage, Inc., we strive to provide an efficient and straightforward experience for our clients. Your positive feedback motivates us to continue delivering exceptional service. Thank you for the 5-star rating. Looking forward to assisting you again in the future.