Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
274 Review(s)
4.96
Yesenia March 16, 2025
Eric was very informative and helpful. Eric worked very hard and kept us updated on every stage of our home buying journey. Thank you, Eric!
Taylor March 15, 2025
We were not the easiest clients to deal with by any means. Eric stuck with us and made sure we were able to get into the house that perfectly fits us!
Kerri February 24, 2025
It was very easy to work with Eric, he was knowledgable and friendyou . He made my closing a breeze .
Reply from Eric Whitaker: Kerri, I'm thrilled to hear that you had such a positive experience! Making the closing process easy and stress-free is always my goal, and I'm glad I could help guide you through it. Thank you for trusting me with your home finance needs. If you have any more questions or need assistance in the future, I'm here to help!
Ron January 28, 2025
engaged Eric on behalf of a client. Eric was able to handle the business and get the deal closed within the time. Allocated is a trusted resource in Dallas.
Reply from Eric Whitaker: Ron's kind words are much appreciated. I'm glad I could help his client with their mortgage needs and close the deal efficiently. It's always my aim to be a trusted resource within the Dallas community, and it's fulfilling to hear that my efforts are being recognized.
Mary January 8, 2025
Impressive closing a VA loan in 17 days!
Reply from Eric Whitaker | Branch Manager | Primary Residential Mortgage, Inc.: Thrilled to hear you had a positive experience, Mary! Closing a VA loan in such a short timeframe can be quite challenging, but it's all worth it when we see satisfied customers like you. Your feedback validates our commitment to providing the best service and the fastest closures. If there's anything else you need in the future, do not hesitate to reach out. Thank you for choosing Primary Residential Mortgage, Inc. and for your excellent 5-star review.