Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
170 Review(s)
4.81
Marc S
May 3, 2024
I would like give a special thanks to Sandra Bradley she went above and beyond to help us.
Reply from Danny Felton: Thank you so much for your generous review, Marc! I'm delighted to hear that Sandra Bradley was able to provide you with such exceptional service. We strive to go above and beyond for our customers at Primary Residential Mortgage, Inc. Your feedback is greatly appreciated and will serve as encouragement for the entire team. Thank you for choosing us for your mortgage needs.
Susan S
April 24, 2024
Sandra went over and above to assist our mutual buyer client to find the right community that would be best fit for them. She ran the numbers on units of interest prior to showing so that we could save time.
Reply from Danny Felton: I appreciate your thoughtful review, Susan. It was my pleasure to help find the best fit for our mutual buyer client. I'm glad that my approach of crunching the numbers before showing units helped save time. I always aim to provide efficient and effective service. Looking forward to working together again in the future.
Royletta T
April 19, 2024
My process was not long or tedious. I told them what I needed and it was done. There were no unnecessary delays. Communication was timely and they were quick to respond. From beginning to end everyone was great.
Thank you for everything!
Reply from Danny Felton: Royletta, thank you so much for the glowing 5-star review. Your positive feedback fills me with pride. I'm thrilled to hear that you found our process efficient and the communication timely at Primary Residential Mortgage, Inc. It was a pleasure to assist you from beginning to end. We are always here for any of your future needs. Thanks again for your kind words!
Josephine C
February 17, 2024
🙏🙌👏 Very thankful to have someone that was very helpful and understanding.
Reply from Alicia Hayes: I'm so glad to hear that you found our services useful and understanding, Josephine. It was my absolute pleasure to help you throughout your journey. Your positive feedback means a great deal to me and Primary Residential Mortgage, Inc. Please don't hesitate to reach out should you need further assistance in the future. Thank you for the perfect rating.
Felicia R
January 20, 2024
Danny looked at very option possible to get me the right loan. There is alot out there however it's important to ensure the loan is the correct fit for your individual need. I am very excited and pleased. It important to be patience, trust, and believing in the person you're working with. Danny got it done for me and thankful and grateful. Definitely will recommend.
Reply from Danny Felton: Thank you so much for your kind words, Felicia! It was a pleasure working with you and I'm thrilled to hear that you are satisfied with the loan we found for you. Trust and patience are indeed important in this process, and I am grateful for yours. I'm pleased to hear that you'd recommend me and Primary Residential Mortgage, Inc. - it's the highest compliment I could receive. Thank you again for your business and your trust. It means the world to me. Wishing you all the best! - Danny Felton
