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Words from Our Satisfied Clients

Nothing means more to us than customer satisfaction.

Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met. 

Check out what past customers have said about working with us...

Overall Rating:

169 Review(s)
4.81
Susan S April 24, 2024
Sandra went over and above to assist our mutual buyer client to find the right community that would be best fit for them. She ran the numbers on units of interest prior to showing so that we could save time.
Royletta T April 19, 2024
My process was not long or tedious. I told them what I needed and it was done. There were no unnecessary delays. Communication was timely and they were quick to respond. From beginning to end everyone was great. Thank you for everything!
Josephine C February 17, 2024
🙏🙌👏 Very thankful to have someone that was very helpful and understanding.
Reply from Alicia Hayes: I'm so glad to hear that you found our services useful and understanding, Josephine. It was my absolute pleasure to help you throughout your journey. Your positive feedback means a great deal to me and Primary Residential Mortgage, Inc. Please don't hesitate to reach out should you need further assistance in the future. Thank you for the perfect rating.
Felicia R January 20, 2024
Danny looked at very option possible to get me the right loan. There is alot out there however it's important to ensure the loan is the correct fit for your individual need. I am very excited and pleased. It important to be patience, trust, and believing in the person you're working with. Danny got it done for me and thankful and grateful. Definitely will recommend.
Reply from Danny Felton: Thank you so much for your kind words, Felicia! It was a pleasure working with you and I'm thrilled to hear that you are satisfied with the loan we found for you. Trust and patience are indeed important in this process, and I am grateful for yours. I'm pleased to hear that you'd recommend me and Primary Residential Mortgage, Inc. - it's the highest compliment I could receive. Thank you again for your business and your trust. It means the world to me. Wishing you all the best! - Danny Felton
Karline R November 21, 2023
Mr Felton and his team look out for your best interest, when it comes to financing for a home purchase. There are a couple of homeownership grants through the county, their office will do there best to get you qualified. All of the staff are welcoming.