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Client Reviews

Client Reviews and Testimonials

We are dedicated to ensuring that each and every customer has a personal, positive home loan experience.  Take a look at what a few of our recent customers had to say about their experience:  

Overall Rating:

176 Review(s)
4.91
Darrien R December 31, 2023
The BEST!!! So reliable and dedicated to make my vision come to life. 10/10
Reply from Jay Atterstrom: I truly appreciate your kind words, Darrien. It was a pleasure to assist you and help your vision come to life. Your satisfaction is always my top priority at Primary Residential Mortgage, Inc. Your positive review reinforces the value of our hard work. I look forward to working with you again in the future. Thank you for giving me the opportunity to serve you.
Jerrod A December 21, 2023
Jay and Meagan have completed multiple complex real estate transactions for me and always get the job done. Their communication and commitment to the process is first class. I will continue to use and recommend them to everyone.
Jose Roberto F December 20, 2023
Awesome Experience!
Reply from Jay Atterstrom: I'm thrilled to hear that your experience was awesome, Jose! It was a pleasure assisting you with your mortgage needs at Primary Residential Mortgage, Inc. Your 5-star rating is greatly appreciated. Your satisfaction is my top priority. Looking forward to serving you again in the future. Thank you once again for your kind words.
CP F November 29, 2023
Jay was the most knowledgeable mortgage officer I have ever met. I have purchased 10 homes. I have a very challenging sell-and-buy situation that I thought was impossible and Jay provided three viable, creative, and cost-saving options for me. I am thrilled to move forward with my purchase. Excellent!
Reply from Jay Atterstrom | Branch Manager | Primary Residential Mortgage, Inc.: Thank you so much for your kind words Carmen! Typically there is more than one way to finance a home purchase - we strive to make sure that we determine the absolute best solutions for you based on personal circumstances AND preferences. And i try to be mindful of long term options as well. We don't want to leave "ANYTHING on the table" for our clients when we're done. thank you again and i look forward to helping you in the future!
Grace Speese November 28, 2023
It has been a pleasure working with Jim, Amy, and the PRMI team as I purchased my first home! They were so helpful in answering questions, explaining the process, and we even had a few good laughs along the way! And now I'm a happy, grateful homeowner!!