Nothing means more to us than customer satisfaction.
Since 2009, we've been helping our customers successfully purchase properties or refinance their mortgages by providing the best personalized service and by making sure all of their mortgage needs are met.
Check out what past customers have said about working with us...
Overall Rating:
528 Review(s)
4.93
SHAINA S
October 26, 2017
Everything about our experience with Shirley was wonderful. I felt like I was working a longtime friend. Shirley and Judy made me feel like they really cared about me. We worked very well together.
It’s kind of funny when you say you are going to miss talking to your mortgage company, but I really enjoyed getting the opportunity to work with Shirley and Judy. When you are working on the biggest commitment of your life it is very refreshing to have such a wonderful team to guide you.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Charles C
October 23, 2017
We were kept informed every step of the way. Questions were always answered in a timely manner. She was a pleasure to work with.
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Austin W
October 16, 2017
I never knew buying a home was so easy until now what a great team to work with. A+
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Christine W
October 14, 2017
As first time homebuyers, we were clueless. Shirley made the process so simple and easy to understand. Judy and Shirley both were always willing to explain things and answers all questions we had throughout the experience. Definitely will recommend!
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
Jesse H
August 8, 2019
Reply from Shirley Hapner: Thank you so much for your review! We were happy to help you out and will always be here if you need anything in the future for you, your friends and family! Give us a call if you have any questions 937-427-9641 or visit www.primaryresidentialohio.com
